Anyone been involved with "Repair Shop Coach"? I just started with them this fall after many years with Elite. Elite was very good for our business as were the management courses and consultations before them. (this is our 27th year in business) It is always scary and different when you go down a different path, you sort of wonder what's about to happen, if you made a smart choice. Any stories you folks have about adventures in business coaching and consulting?
Why did we change you ask? Just because... things became stagnant, we plateaued I suppose. Every time you shake things up it seems that there is a renewed energy, things that you have forgotten or never knew before come to the forefront and you get results once again.
It's much like the day to day events at the shop. Unless someone new takes a look from the outside - in, you may never see how you can improve and grow.
You never see what is broken because you are so used to looking for the same things all the time...