Quantcast
Jump to content


Silly car count question


Recommended Posts










I close out most tickets by the end of the week whether picked up or not so my techs can get paid on their production.

I do similar. Nothing set in stone, but this is the general rule I follow.

 

An exception was last week we had a car that had been sitting for 2 years dropped off at the shop. They were planning on selling it to their nephew. They agreed they would pay for all new fluids, but the nephew called on Friday to get prices for timing belt, water pump, plugs, wires, v/c gaskets, etc and said he would call back Monday to let me know if he wanted to do anything. I held it open and he called today and approved it all.

Link to comment
Share on other sites

It is much easier to track when you can close out when it is paid. This however causes a bit of a discrepancy in what your true productivity and efficiency number are unless you track with 2 sets of numbers. I personally close out when the job is completed to pay my guys. This also allows me to track accurately what my true numbers are week to week so if I have to review last years numbers they are accurately displaying what we were doing for that week.

 

Draw back is if you are not careful with your cash flow you will have outstanding money waiting to be collected.

Link to comment
Share on other sites

I close out the job when completed. If the customer doesn't pick up on that day, I just put in on account. Then when they come in and pay, you do a paid on account. This gives you a more accurate idea of where you are at any point in time. Also, if we have an uncompleted in process job at the end of the week, I make an invoice out to an account called "work in progress " for the hours actually completed on the job. That way I have an accurate record of actual hours completed that week, even if not all are billed. It also makes sure my guys are paid for their hours. Example:10 hour job not finished on Friday to be completed the following Monday. I ask the tech how far along on the job he is. He answers that he has 2 more hours to completion. I invoice 8 hours to the "work in progress" account. Monday when he completes the job, I write a credit to the "work in progress" account. So he gets paid for 8 hours for the Friday and 2 hours for the Monday.

  • Like 1
Link to comment
Share on other sites

  • 2 weeks later...

I agree with mspecperformance. When I worked commission/flat-rate I was responsible for filling out my "time sheet" with the job, the hours billed, the hours I wanted to claim for that job and then had to turn it in at the end of the week in order to get paid. The employer closed out their invoices when they were paid. Yes this often meant I got paid before they did but that's the difference between being the boss and being the employee.

 

One other thing that comes to mind, you will drive yourself nuts if you try to micromanage too much. For example, say you have 3 techs and Monday each one does inspections and diagnoses on 5 cars each. Looks pretty good, your car count is 15 for the day. Well each car needed 6 hours worth of work so you schedule each car accordingly for each tech. That means Monday your car count was 15, Tuesday, Wednesday and Thursday your car count was 5 each day. What happened? Car count dropped by 66%. But not really, your average daily car count for those 4 days was really 7. Yes you need to know what's happening daily, but you will drive yourself nuts trying to make every day meet the average. Remember, average simply means there are some below and some above.

Link to comment
Share on other sites

  • 1 month later...

on Mitchell I close the invoices only when paid, but when I am 'posting' them, I post it to the day it arrived or work was performed, so when I pull reports, it doesn't look like one day was $0, the next day was $ 10000 :)

 

hope this input helps

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By carmcapriotto
      In this episode, Hunt tackles the pressing issues facing the housing market in 2024, discussing the impact of interest rates and the real affordability of homes.
      • Interest Rates Surge: Exploring how doubled interest rates are drastically affecting monthly payments.
      • Affordability Crisis: Delving into how rising home prices are outpacing income growth, making home ownership a distant dream for many.
      • Economic Insights: Analyzing the mismatch between the growth in home prices and stagnant wage increases.
      • Future Risks: Assessing potential market corrections and their consequences on homeowners and the economy.
      Thanks to our partners, NAPA TRACS and Promotive
      Did you know that NAPA TRACS has onsite training plus six days a week support?
      It all starts when a local representative meets with you to learn about your business and how you run it.  After all, it's your shop, so it's your choice.
      Let us prove to you that Tracs is the single best shop management system in the business.  Find NAPA TRACS on the Web at NAPATRACS.com
       
      It’s time to hire a superstar for your business; what a grind you have in front of you. Great news, you don’t have to go it alone. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.
       
      Paar Melis and Associates – Accountants Specializing in Automotive Repair
      Visit us Online: www.paarmelis.com
      Email Hunt: [email protected]
      Get a copy of my Book: Download Here
      Aftermarket Radio Network
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Join Hunt in this important discussion about financial planning for auto repair shop owners. This episode explores why breaking even isn't enough and how to set financial targets that ensure long-term business health and growth.
      • Understanding Break-even: Why merely covering costs can jeopardize business sustainability, and how to calculate real financial targets.
      • Strategic Planning Tips: Learn conservative financial planning techniques to safeguard your business against unexpected downturns.
      • Team Communication: The importance of setting clear financial goals and maintaining transparency to motivate your team.
      • Actionable Financial Advice: Step-by-step guidance on setting sales and profit targets based on your gross profit percentage.
      Thanks to our partners, NAPA TRACS and Promotive
      Did you know that NAPA TRACS has onsite training plus six days a week support?
      It all starts when a local representative meets with you to learn about your business and how you run it.  After all, it's your shop, so it's your choice.
      Let us prove to you that Tracs is the single best shop management system in the business.  Find NAPA TRACS on the Web at NAPATRACS.com
      It’s time to hire a superstar for your business; what a grind you have in front of you. Great news, you don’t have to go it alone. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.
      Paar Melis and Associates – Accountants Specializing in Automotive Repair
      Visit us Online: www.paarmelis.com
      Email Hunt: [email protected]
      Get a copy of my Book: Download Here
      Aftermarket Radio Network
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops.
      Show Notes
      My Facebook Ads are showing to people way outside of my service area (not set up right) My social media doesn’t seem to be providing a return on investment (Junk smm) I never see my Google Ads when I search for my business (low budget) I don’t show up in the Map Pack when I search for auto repair near me, and I’m searching while I’m in my business (connected to wifi) My website is too slow (pictures too big or cheap hosting) My website doesn’t come up when people search for mechanic near me (stock content) I get lots of leads but they don’t turn into customers (Your SA sucks) My marketing looks like every other shop’s marketing (are you talking to your marketers?) The shop is slow. It’s time to turn our marketing back on. (never stop marketing)  
      How To Get In Touch
       
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected]
      Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Dealership Tries To Pull A Fast One
    • By carmcapriotto
      On this Episode of Business by the Numbers, Hunt reflects on his time at the STX conference in Nashville, sharing stories about the connections made and lessons learned from industry experts.
      • Economic News Breakdown: We get into the latest economic updates that dropped last Wednesday. Hunt breaks down what these changes in numbers might mean for your wallet and business this year, especially when it comes to interest rates.
      • Tax Talk and Government Spending: Hunt explains the proposed wealth tax and what the latest federal budget might mean for us. There’s a lot of talk about balancing the budget without raising taxes too much, and we'll explore what that could look like.
      • Capital Gains and Your Money: We take a closer look at potential hikes in capital gains taxes and how these could affect your investments and long-term financial planning.
      • Understanding the Numbers: Inflation, GDP... these terms get thrown around a lot. We’ll unpack what they really mean for the economy and for us as workers and business owners.
      Thanks to our partners, NAPA TRACS and Promotive
      Did you know that NAPA TRACS has onsite training plus six days a week support?
      It all starts when a local representative meets with you to learn about your business and how you run it.  After all, it's your shop, so it's your choice.
      Let us prove to you that Tracs is the single best shop management system in the business.  Find NAPA TRACS on the Web at NAPATRACS.com
      It’s time to hire a superstar for your business; what a grind you have in front of you. Great news, you don’t have to go it alone. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.
       
      Paar Melis and Associates – Accountants Specializing in Automotive Repair
      Visit us Online: www.paarmelis.com
      Email Hunt: [email protected]
      Get a copy of my Book: Download Here
      Aftermarket Radio Network
      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors










×
×
  • Create New...