Quantcast
Jump to content


    • You can post now and register later. Already registered? sign in now to post with your account.
    • ×   Pasted as rich text.   Paste as plain text instead

        Only 75 emoji are allowed.

      ×   Your link has been automatically embedded.   Display as a link instead

      ×   Your previous content has been restored.   Clear editor

      ×   You cannot paste images directly. Upload or insert images from URL.


      Once you submit your question, a new topic will be created for you in our forums. Our moderators may move your topic to a more suitable forum category if one exists. Members will see your topic and be able to respond to your question.

    • This will not be shown to other users.
tyrguy

April business- record lows

Recommended Posts

I've been in business for 37 years this November. Started with myself and 1 tech straight out of voed school. Business grew thru the years to 1.5M in sales with myself, 2 service advisers, 3 full service techs, and 2 tire techs. Had a pretty good run for the first 29 years but the last 8 have been rough. 2008 was the last normal year we had. At that point we had had a run of 15 straight years of 96-97% hours billed. Then the recession hit and things have never recovered. Every year our hours billed continued to drop. Last year we billed about 73% of our hours. It's all due to declining car count.

Two weeks ago that first employee came to me and said that he was retiring from this business to concentrate on a non auto business he was running at home. It was a bittersweet moment for me because being together everyday for 37 years he is like family to me, but on the other hand, I truly haven't needed 3 techs for the last few years. So it saved me from laying a tech off, something I promised myself I would never do.

Three years ago when we ended 2013 billing about 85% of our hours I thought it was the end of the world. However, at this point, 2013 seems like the good old days.

We have a beautiful shop, built in 2007. We have great online reviews. We are doing more marketing than ever before. I still have a great staff that averages 16 plus years of service here. We keep up to date with electronic inspections, etc. I'm here everyday fighting the good fight. Even at last year's numbers, I made money and had a positive cash flow.

But....what in the world is going on this spring. Talk about soft. We just had one of the worst months we ever had. Down 30% from last April. And it's not just me. EVERYONE I talk to here in NE Ohio is dead.. The foreign car shop we do alignments for is never slow because he specializes in German cars. He's slow so now he is working on domestics. A small shop across town had one small job yesterday and nothing on his schedule for the rest of the week. A customer that works for a steel company told me April was his worst month in 10 years. I truly believe we will find out that we are already in a new recession.

I guess I just want to hear from you guys that it's like this all over, misery loves company. Plus hearing it helps me to sleep at night. Sorry for the long rant.

Edited by tyrguy
  • Like 1

Share this post


Link to post
Share on other sites


We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 

Share this post


Link to post
Share on other sites

We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 

Edited by tyrguy

Share this post


Link to post
Share on other sites

We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 

Edited by tyrguy

Share this post


Link to post
Share on other sites

We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 

Share this post


Link to post
Share on other sites

We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 

Edited by tyrguy

Share this post


Link to post
Share on other sites

We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 

Edited by tyrguy

Share this post


Link to post
Share on other sites

We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 

Edited by tyrguy

Share this post


Link to post
Share on other sites

We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 

Edited by tyrguy

Share this post


Link to post
Share on other sites

We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 

Share this post


Link to post
Share on other sites

We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 

Share this post


Link to post
Share on other sites

We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 

Share this post


Link to post
Share on other sites

We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 

Edited by tyrguy
  • Like 1

Share this post


Link to post
Share on other sites

We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 

Edited by 3PuttFever
  • Like 1

Share this post


Link to post
Share on other sites

We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Similar Topics

    • By Elite Worldwide Inc.
      ·     When? December 3-5, 2020
       
      ·     What? Online 3-Day Event + 6 Months of Coaching
       
      ·     How? Call (800) 204-3548 to enroll
       
      ·     Enrollment Deadline: November 20, 2020
      The Elite Masters Program offers 3 days of intensive sales training, followed by 6 months of sales coaching to ensure that your shop sees permanent results.
       
      All training and coaching is delivered by Ratchet & Wrench All-Star Award winner Jen Monclus, and has been proven to increase sales by an AVERAGE of $10,750 per month after the training!
       
      Better yet, this is a rare opportunity for your advisors to receive the initial 3 days of training online, so you can save on travel and hotel expenses.
       
      This is your last chance to enroll in the course beginning Dec 3-5, so to reserve your advisor's spot, just give us a call at 800-204-3548 or click below to learn more.
       
      About our Masters Program

    • By Elite Worldwide Inc.
      This is your last chance to enroll your service advisors in Elite's Masters Service Advisor Training Program starting September 10-12! 
      To ensure that we're able to comply with social distancing and keep your advisors safe, this is a rare opportunity for your advisors to receive this industry leading sales training entirely online! 
      Your advisors will not only receive 100% of the training that we offer at the live 3-day course, but you'll be able to save on travel and hotel expenses, and your advisors won't have to spend any extra time out of the shop due to travel. Most importantly, after the initial 3 days of online training, your service advisors will still get the identical 6 months of sales coaching from Ratchet & Wrench All-Star Award winner Jen Monclus, which has been proven to increase sales by an AVERAGE of $10,750 per month after the training!
      This is your last chance to enroll, so give us a call at 800-204-3548 to take advantage of this rare opportunity. For more info, feel free to visit our Masters Program web page. 
    • By Joe Marconi
      I can't speak about all businesses in my area, but the repair shops are doing ok. In fact, most had a normal or near normal summer.  A few weeks back we had a major storm that knocked out power for nearly the week. That killed the week. But aside from that, we had a very good June, July and August.   With a miserable March and April, this was a great morale lift and financial boost.
      The only  down side is the affect COVID is having on other businesses, like restaurants, deli's, sport businesses and other businesses. Will this have a trickle down effect on our industry.  No one can tell for sure.
      I will be shoring up my finances and preparing for the unknown. 
       
       
       
    • By Joe Marconi
      I know it's not going to be Back to School as usual this year, but there will be increased traffic on the road as more people perform school-related errands.  It's your obligation to your customers and the community to make sure the roads are safe.
      Many people have neglected their cars the past few months, making a lot of opportunity for your shop.  
      Get your Fall/Back to School marketing plan in place today!
      Want to share ideas?  Even Better! 

       
    • By Elite Worldwide Inc.
      Special Announcement
       
      Elite's September 10-12 Masters Service Advisor Training Program Will Be Presented Entirely Online!  
       
      Only a Few Seats Left!
       
      To ensure that we're able to comply with social distancing and keep your advisors safe, our Masters Service Advisor Training Program starting September 10-12 will be presented entirely online! 
       
      Your advisors will not only receive 100% of the training that we offer at the live 3-day course, but you'll be able to save on travel and hotel expenses, and your advisors won't have to spend any extra time out of the shop due to travel. Most importantly, after the initial 3 days of online training, your service advisors will still get the identical 6 months of sales coaching from Ratchet & Wrench All-Star Award winner Jen Monclus, which has been proven to increase sales by an AVERAGE of $10,750 per month after the training!
       
      There are only a few seats left, so to reserve your advisor's spot, just give us a call at 800-204-3548. For more info, feel free to visit our Masters Program web page. 


  • AutoShopOwner Sponsors



×
×
  • Create New...