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Business Review, Coaching, Tips & Articles


  1. Business Talk - How's your shop doing?

    How was last month? How was last year? Shop performance and overall numbers review. Post a new topic to get started.

  2. Joe’s Business Tips For Shop Owners

    Tips from Joe Marconi, co-founder of AutoShopOwner. His tips are shared to help you in your day to day shop operations, sales, customer service, marketing, advertising, and more!

  3. Management Coaching, Business Training, Consulting

    Discussions regarding shop management and business help such as 20 groups, paid coaching, consulting, training, webinars, podcast, business seminars and business events, designed to help grow your business.

  4. AutoShopOwner Articles

    This forum is reserved for article discussions. Comments posted on article pages will also be added as posts to article threads here, and visa versa.


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    • we recently received a quote for a Penntek application at $15 SF which is way out of our price range. Looked like a nice product though.
    • We don't do any price matching as most of the customers that are shopping for price only, are not what we want. We strive for regular customers that will return for more services, not just a one time deal. We want the relationship, not just the sale. 
    • Just a quick update for this month: We have now had three solid months of ARO exceeding $750 (credit card transactions).  Which usually means, this wasn't an accident.  Our business is reacting to the changes we built into it. As for CAR, we had some minor program fixes and recently added a feature to help you get your customer back in the door. Our system has always allowed you to input Registration and Insurance expiration dates.  This system would send the customers reminders to renew their documents and it would notify you, upon check-in, if they were expired.  With the recent addition of Inspection Expiration, we have a feature built in that will allow you to search for expiration coming up and connect with that customer to just say "Hi ABC Customer, friendly reminder about your insurance and/or registration" or if your state warrants... "Hi, ABC customer.  We noticed your inspection is coming up.  Would you like to schedule your state or DOT inspection today?"   As our product closely resembles a fully formed management system at this point, we are working with subscribers to build features to help them each tackle specific problems they are facing.  We have some interesting surprises planned for the first half of 2020, where we were given exclusive access to certain systems in addition to problem solving features you just won't find anywhere else.   We look forward to continually building within the community and even expanding across other areas of this industry.   As this may be our last update for the calendar year, we thank everyone who gave us an opportunity and the forum for allowing us to have open conversations about what we are doing to transform businesses and customer relationships.  We are excited about what 2020 will bring and look forward to sharing it with you.   Hope everyone has a happy and healthy holiday season.
    • Pretty sure they spoke about 2020 releases on their new line, but don't recall what quarter.
    • I just released this video about how to get more customers for your shop in 2020. Let’s face it - the market is changing. On this video, I reveal the 3 Most Important Strategies we’re focusing on for 2020. You can watch it here. But wait... there's more! 😉 But here’s what happened. I had conversations with shop owners after releasing that video. After talking to them, they told that what I didn’t say was really more important than what I did say! So I decided I would reveal that - but only to serious shop owners.  All you need to do is text the work “hello” to 716-402-5998. That will get you an invitation to Car Count Hackers Elite - I share shot bits of information with serious shop owners who want to earn the money you know you deserve. Hope this helps! Matthew "The Car Count FIxer" P.S.: How to Get More Customers for Your Repair Shop - 2020 P.P.S.: Like and Follow Car Count Hackers on Facebook P.P.P.S.: Have you registered in my FREE Training? "How to Double Your Car Count in 89 Days"   Could you use an extra $9,780.39 in Bottom Line Profits!
    • Hello and Welcome! Thanks for taking the time to check this out.  Obviously the auto service market is changing. More competition; Price shoppers; Worse than that, where do you start promoting if you want to grow your car count?  Good news! There’s really only 3 areas  you need to focus on. Instead of writing it all out and asking you to read it - I created this video - it’s a little over 5 minutes, but it’ll be 5 minutes well worth it.   Let me know if you have any questions. I’d be pleased to respond! Matthew "The Car Count FIxer" P.S.: Join me on YouTube at Car Count Hackers! FREE Help to grow your Car Count, Income and Profit!  P.P.S.: Like and Follow Car Count Hackers on Facebook P.P.P.S.: Have you registered in my FREE Training? "How to Double Your Car Count in 89 Days"  
    • did they say when the new products will be released?  

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