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Every shop needs a balance of technicians at every level. But one thing is for sure, every shop needs at least one superstar A level master technician. And if you don’t think you can afford someone at that level, please think again. An A level tech comes with benefits that other level techs can’t offer you.

 

Now, let’s be sure we are on the same page. My definition of a superstar Tech: An “experienced” tech with a complete set of tools including test equipment (some even have their own scanners), they are an ASE certified Master Tech, they can consistently produce more hours than they are actually at work, have a great attitude, are mentors to the younger techs and will tackle just about anything you throw at them.

 

Now, don’t get me wrong, we all need techs at all levels. And a solid B tech is also very valuable. But, when you are up against a problem, there is nothing better than a superstar tech to come to the rescue.

 

The only issue with a superstar tech? It’s not easy to find them. Another option: home grow your own.

 

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