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lakesidetire

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  1. lakesidetire

    lakesidetire

    lakesidetire posted a Community Map marker in Members

  2. lakesidetire
    Your address shows up as a Rv Park? If that is right your near a lot of business going by the map. What is your Customer base right now consist of? What is your current ARO and car count per week? Just trying to get a fill of your situation.
  3. lakesidetire
    Do you do background checks on a possible new tech or a general employee and if so what's the best way to do this.
  4. lakesidetire
    Thanks for the insight Guys.
  5. lakesidetire
    Ok guys how is the best way to not eat some of our hard work when a credit card or debit card is handed to us and the counter when we're getting paid. I love cash but I don't see it as much as I used to . I don't care for checks any more since I've been burned in the past. And now on my jobs that are hundred and some over a thousand this takes a bite out of my profit. How are you dealing with this and how are you explaining it to your customers so they don't get upset? Thanks for the help
  6. lakesidetire
    Can any or all that will email me a good working up to date price matrix you are using on Mitchell's 1. Thanks guys . Email is [email protected]
  7. lakesidetire
    What is a good amount of emails to justify a social crm service?
  8. lakesidetire
    What I'm trying to see is if there's any more efficient way for me as a one man shop can communicate with my customers. I know how important the phone is but as a one man shop I'm growing fast right now and can't stay on the phone like id like to with all my customers. I need a way to fill in the holes with a way to communicate with them if there is one. Thanks for your input.
  9. lakesidetire
    Is anyone using Glovebox or something like it to communicate with there customers? Since I don't have a service writer or anyone else to contact customers about work needing to be done or when it is done I'm looking for a easier and more efficient way to talk to my customers through the day. What are you doing or what advice would you give to a one man operation. Thanks everyone.
  10. lakesidetire
    Would this job really sale for $1,200 ?? I'm thinking if it does I might just need to start doing them. What advice would you guys give me since this would be new to me? Like education, tricks and just what ever you can think of to help me feel more comfortable doing them. To me it's the uneasiness of the unknown.
  11. lakesidetire
    I have just never gotten into doing timing belts since I've been in the business. It has been a time thing for me. I've always been told it takes a long time as you guys said like 5 plus hours of work. I'm a 1 man shop so I've stayed away from them. At this point I stay so busy right now with all my other work and I don't have any experience in doing them so I would just feel better dining it out. Are they really that easy just time consuming?
  12. lakesidetire
    I don't do some things at my shop at the moment like timing belts. I would like to offer this to my customers also but I will have to farm the job out to someone. I'm friends with a ASE master mechanic that I trust but I really don't know how to work a quote up for my customer to see if is even worth my time and if I can make any money off this job even though I'm the middle man. From my past experience I'm thinking the belt the water pump and the pulleys. But I'm not sure. The guy I know says it'll cost me $660 to do it all. What would this kind of job cost at your shops? It's a 2004 Acura TL 3.2. And how should I take a payment on this when I have to pay the guy I know. Thanks for your input.
  13. lakesidetire
    Ryan was your Aro and profit percent at the time you hired your first tech?
  14. lakesidetire
    When do you know it's time to hire someone? Who do you hire ? Just a tech to do light work like or a mechanic to do the more profitable jobs? Is it best to 1099 them or what? I looked at my numbers for the month of December 2014 and it was on the 10th of the month this year. My numbers so far this month has doubled for the whole month from last year. I have to Joe for having this site to help use network and help each other. The things I've learned so far is what is making a difference at my shop right now and it's just the beginning for me!! Thanks guys!!
  15. lakesidetire
    Xrac I agree that's why I needing feedback from other shop owners. My grandfather wasn't working to grow just to have something to do. And when I took it over I didn't know any better. I never planned on running my shop this long I was just going to sake it after I bought it from my family. Well the economy tanked and that didn't happen. Well now I have grown to enjoy doing this and now I'm on a mission to grow the business and make the changes to turn it around and start showing a profit. All feed back is welcome here.
  16. lakesidetire
    The link doesn't work can someone help me find a link that works I'd really like to read this.
  17. lakesidetire
    My shop was started in 1989 be my grandfather. His oil changes were $18.95 and I was that when he past away in 1999. I opened the shop back up April of 2000 and kept that price through the years all the way up to now. The shop has been known for the cheap oil changes. Should I keep offering them or bump the price up to like $24.95 or something different? It brings in cars that I can inspect and possibly get more work from but I just don't want to get the bottom feeders that won't spend any money on needed repairs.
  18. lakesidetire
    One man shop here Jeff. I've been running my shop for going on 16 years this coming April. As all one man shops I do it all. I can relate to what has been said from every one else before me. I've worked sick , I've worked with a broken left arm and let me tell you that sucks changing tires with one arm. Even a broken foot ( no were as bad as the arm) lol. And there right again about not charging enough when your a one man shop. Since joining this site I am learning very valuable things that are helping me mold my business and I'm taking there advice and making the changes to where my business will not hurt like it does now it something is happening with me. If I can help you in any way please feel free to ask. Good luck with you brother!
  19. lakesidetire
    Hey 3puttfever can you show me the maintenance table and the milestone intervals your using?
  20. lakesidetire
    When I did a search it came back with multiple results. I'm not sure witch one it is?
  21. lakesidetire
    What have you found to be the best way to sale these services? Do you just explain in some way why the car needs it. Do you have something in your waiting area for them to see and read? Do you have a video to show them that explains the reason why it's needed? Where could I get things to help me educate and sale these services. Remember I'm a one man shop so it's just me trying to do it all. Thanks for your input.
  22. lakesidetire
    What books have helped you the most with your business?
  23. lakesidetire
    What have you found to be the most important things to have in your waiting area for your customers? As in coffee machine, reading material, wifi, drinks and the list can go on. What has been the most important at your shop?
  24. lakesidetire
    Any one know the cost of Autonet Tv or the 10 foot wave? And has I'd showed any increase in your business?
  25. lakesidetire
    When do you buy a customer a thank you gift? How much should they spend before you consider getting them something and how much do you spend? Do you do it just for Christmas of another holiday? Should it be done after a certain dollar figure has been met fir the year? Sound of friends.

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