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New Feature: Repair Shop Locator

Alex

By Alex
in AutoShopOwner Announcements

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Alex

Alex

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We have a new feature here at AutoShopOwner, which is a work in progress. We sometimes have visitors to this site that may have come in error and are looking for a repair shop, so we are giving them an easy link in our menu (viewable when not logged in) to find a great repair shop! The data comes from our members who are registered. You are automatically listed in our locator once signed up, as a free perk!

 

Free Members - Your shop name, addres, and phone are added from your profile. (make sure your profile is accurate, if not click here)

 

Premium/Gold Members - Same as above but in addition, you will be able to add a link to your website. (you can upgrade your membership here)

 

Our new Repair Shop Locator is here: http://www.autoshopowner.com/auto_repair_shop_search.html

 

Click on the screen shot below:

 

RepairShopLocator.JPG

 

 

As I mentioned above, this is new and we will be adding features down the road. We are also going to customize a similar page to show all our members, so you can search to see who is located around you. Currently our shop locator is filtering out certain member types and criteria, but the data is only as good as you list it. Please update your profiles for accuracy.

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  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      Want to End Your Technician Shortage? Focus on Retention!
      By Joe Marconi in Joe's Blog
         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”

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