Quantcast
Jump to content


Repairing by the Numbers - Fix it right is more important than ever


Gonzo

Recommended Posts

Repairing by the Numbers

         Now and then, I’ll get a car in the shop that you can clearly tell some amateur has been fiddling around under the hood.  Things are out of place, harnesses and lines are not strapped down, or they’ve come up with some concoction to seal an oil leak.  Nothing surprises me these days, especially after all the years I’ve been at this.  Whether it’s a homemade battery clamp or gobs of pepper poured into the radiator to seal a leak, I’ve probably seen it before… and then some.

         Once in a while, some of these in-the-ditch repairs truly are a road side emergency, but I tend to believe with proper maintenance even those repairs could be avoided. I’m not saying you won’t break down on the side of the road, I know I have, but we aren’t driving around with points and condensers or 2 ply tires anymore.  Cars have far more reliability built into them than the cars back then.  Even though the number of repairs has dropped considerably, the number on the bottom of the repair invoice rises with every new technology added.

         Like everything else in the modern world, it still comes down to the numbers.  The dollar number that is.  Car repair can be expensive, especially considering the amount of training, tools and equipment needed to perform the various diagnostics and repairs. However, there are still a number of people who take car repair and maintenance as something that can be taken care of with cheap off shore parts and a shade tree, no matter what the problem is. That number is soon to change.

         The number of sensors, cameras, and multiple layers of high speed computer data in the modern car changes the way a lot of repairs that once were simple, like a cracked windshield, or a piece of trim falling off into a calibrated control system service.  A consumer, or for that matter a repair shop, who is unaware of the complexities of these new systems and tries to penny pinch a seemingly minor problem, may inadvertently be putting themselves, their passengers and the other motorist at risk.

                  The days of bailing wire and homemade repairs has reached the end of the road.  Cars are far too sophisticated and complex for shoddy repair work from either the unaware motorist or those repair shops with antiquated repair methods. This is where training the consumer about their car is just as important as training the technicians. 

Things like replacing an outside mirror after Junior clobbers it backing out of the garage, aren’t as simple as before. Now, they’ll need to be calibrated and realigned because of the cameras and sensors in them.  Even minor fender benders can’t be taken as lightly as before. A few stray piece of duct tape might hold the bumper on, but cover up a radar sensor.  However, with these systems in working order, the likelihood of getting in a fender bender or getting too close to the garage door has been diminished by those very same cameras.   

         Cars aren’t built like the solid tanks of yesteryear either, and why should they be?  The technology and the way the vehicles are built goes hand in hand, and it’s not just about fuel economy or creature comforts, it’s about the safety of the occupants as well.  

         In short, the modern mechanic is going to have their hands full programming, calibrating, and setting up the modern car for those minor mishaps that the average motorist gets involved in. Even now, insurance companies offer better rates if your car is equipped with some of the latest radar and protective systems, such as crash avoidance and lane departure awareness systems. 

Keeping these rolling computers in working order isn’t going to get any cheaper, either. Someday you might even count the number of times the technology in your car made a difference to you and your family’s safety, and for those reasons the numbers don’t matter. Saving a dollar is a smart thing to do, cutting corners on repairs isn’t.  Repairing the car by the numbers just doesn’t add up when it comes safety and reliability.


View full article

  • Like 2
Link to comment
Share on other sites



  • Similar Topics

    • By carmcapriotto
      Key Talking Points
      Justin Fricke, CarTime Auto Center, Dundas, MN
      Stocks around 100 cars on lot for used car business in the same building The car buying experience has changed- the market isn’t full of new vehicles anymore, prices continue to increase month to month Justin started as a technician and is now part-owner Program through junior and senior high schools called Career Tech Education- job fair day of different businesses with displays. As a business, go to schools and ask about their programs available. Consider field trip to the shop Where do kids fit? Stereotypes around the trades need to be broken in school. Don’t push the kids that are the “bad students” into the trades. It is no longer a secondary career path. Also has detail shop- $200 for full detailing inside and out Connect with the show:
      Aftermarket Radio Network
      Subscribe on YouTube
      Visit us on the Web
      Follow on Facebook
      Become an Insider
      Buy me a coffee
      Important Books
      Check out today's partner:

      Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. By always innovating, Dorman has led the way in growing the aftermarket. Here you will see a few examples of a Dorman OE Fix. An OE FIX is a Dorman repair solution you can’t get from the original equipment manufacturer. It means they found a situation where they believe the OEM wasn’t giving repair professionals what they wanted, so we fixed it. Everything Dorman does is centered around providing customer value, both in the quality of products, and the creativity of solutions. Our engineers and designers go out of their way to save repair technicians time and save vehicle owners money. Want to really go under the hood? Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years. He collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill’s previous episodes HERE.
      Key Talking Points
      What are you grateful for? The world isn’t ending. Stop comparing yourself to the content coming at you.  When you make a decision to move forward, don’t turn around and second guess yourself Leadership comes through gratitude Hire compliments to yourself Suffering comes from judgment  “Air smells the best and freshest after a hard rain” Awareness- isn’t that you’re having a thought, but that you are aware you are having a thought. That is your consciousness.  Learn from other people’s second chances before you have to be the one to learn from your second chance. You must have balance.  Compassion- there’s more going on in people’s lives than you know about If you want respect, respect someone into respecting themselves Consumerism- willing to pay extra  Do you hire for work ethic attitude? Do you love what you do for a living Suffering comes from judgment- wean yourself off of the judgment that you have centered around you, judgment that comes toward you, and judgment that you place on yourself   The grass isn't always greener  Book “Who not How” LINK "Every Life Has a Story" Chick Fil A LINK  Connect with the show:
      Aftermarket Radio Network
      Subscribe on YouTube
      Visit us on the Web
      Follow on Facebook
      Become an Insider
      Buy me a coffee
      Important Books
      Check out today's partners:
           
      This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  AAPEX 2021 is in the record books and lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, AAPEX - Now more than ever.

      This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com/carm

      Click to go to the Podcast on Remarkable Results Radio
    • By spencersauto
      What's your houlr labor rate and where are you located? We're currently at $95 in Texas
    • By ASOG Podcast
      Brian Walker of Shop Market Pros explaining what makes them different at the TOOLS Conference 2021.
    • By ASOG Podcast
      Looking through the videos taken at #aapex and #sema. This event is simply can't-miss.


  • Our Sponsors



×
×
  • Create New...