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BUY A TOW TRUCK OR SUBLET TOWING?


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I would like to hear from shop owners that have decided to buy a tow truck.  Did that became a healthy additional source of income? Was it worth the investment? What advice could you offer a shop owner considering buying a tow truck?

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    • By BNC173
      Looking for ideas or suggestions maybe something that has worked for other shops.
      Again we are a small rural shop, out of the main town about 10 miles. We have several tow companies in the area that will haul by our shop & take to another shop. We mainly do tires but are able to do light mechanic work like brakes, alternators, batteries, starters, etc, etc. I know some customers may request to take it to another shop but I also feel that we are an option that gets over looked & the tow companies may make a little more buy driving on by. 
      My Question is does anyone have a program that they are working with a tow company to bring cars to the shop when a customer does not have a preference. We have a loyalty program that I thought for every dollar the customer we will give the tow company the same value in points. Do we offer to pay the tow bill upon del so they don't have to mess with? How do we know if the tow driver is bringing to us on his own or the customer requested? Open to ideas & maybe it is what it is.
      Thanks
       
    • By ncsvoboda7
      Hi guys,
       
      I am new to this forum but am hoping to gain lots of insight into the automotive repair industry and hopefully be a contributing part of the forum as well.
       
      My question for current shop owners is whether any of you have tried, free towing, free shuttle service or even free pickup or dropoff of customer vehicles. I am just wondering whether to incorporate any of these services into my business plan for a tire and auto repair shop? First I am wondering whether it is something that customers truly appreciate and whether it will draw people in because of it? Also I would like to know how costly it was to you and if it was truly profitable or was it just a waste of money?
       
      I am thinking of offering something along these lines just simply to help with the location problem to a mechanic shop, a lot of people complain that a shop they like is not in the right location or that it does not have convienient hours of service. I was thinking that this could be a possible solution to this problem.
       
      Also this shop will be located in Kansas so i would like relative info for this area. thanks guys!
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