We average 25 jobs a day, we have two advisors, one assistant manager, a receptionist who works half days and myself (manager).
In the workshop we have a foreman who is also a dispatcher, 8 Tech's and two Apprentices.
The problem we have is dispatching isn't efficient enough.
In the morning the foreman dispatches the work and most of the time it's ok. The rest of the day he leaves the jobs on each techs running board (dispatch desk area) then the Tech's are supposed to get their next jobs. This process doesn't work 100% because the tech's don't go to the dispatch bench to se