Thinking of switching repair information provider

[Hands On]

I am thinking of leaving Alldata for Identifix. They are now carrying all of the repair information, and their other services have always been great, I just had a hard time to justify having two programs at once as they can be expensive for me to run both. But it now looks like identifix could replace alldata completly. Looking for input guys, thanks. I would continue to use alldata for my management program only.

[xrac]

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[Bockauto]

We use alldata, shop key, and identifix. I find they all have pros and cons. However you defiantly need at least 2 of the 3. Just my opinion.

[kslade]

I am using Alldata and Identifix, just dumped Mitchell for Identifix. I like it better than Mitchell and so do my techs, I feel I need 2 systems to get complete information one may be missing.

[CMillet86]

I'm thinking about motologic.

[xrac]

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[John Pearson]

  On 11/19/2015 at 2:40 AM, CMillet86 said:

I'm thinking about motologic.

I have it and all though it has some good stuff I would not use it as a primary.

[Marksas]

We use Alldata, identifix, and Motologic. Definitely don't need all three. I like motologic and if I just cancelled Alldata the guys would learn to navigate motologic. There biggest complaint is they have a harder time finding the information they need in Motologic. I think it's more of we have always used Alldata so that's what they are accustomed to. I find it hard to justify the almost $400 for Alldata vs the $110 for Motologic. I do think you need at least two.

[ajnealey]

We use Motologic, Identifix and just signed up for ProDemand. The Motologic is really nice. Genuine OE service data. It isn't reformatted at all. Their wiring diagrams are also really slick. And it's affordable. But I might drop it. Just signed up for Mitchell1 Team Works with Manager SE and ProDemand due to the fact that they are all integrated. I'll work with ProDemand for a bit to get used to it and may drop Motologic in the future. Identifix is a no brainer, couldn't live without it. Also really like iATN.

 

AJ

[chasauto]

We use Alldata and Identifix. Use Alldata about 80% of the time. Identifix is great, for us, at narrowing down the diagnosis. Did a trial Motologic, found it hard to navigate.

 

 

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[alfredauto]

We use Mitchell manager as the POS system, the estimator is fast and easy. It comes with prodemand which IMO is too slow to navigate. Identifix and iatn are invaluable as diag helpers! Because we are a true general repair shop there's no way we can be experts on every make and model, identifix gets us up to speed fast. Iatn helps when we are desperate, its tough to get past the users personalities.

[EXP Frank]

We left alldata for identifix over a year ago and haven't looked back.

[mmotley]

We were using manufacturer specific sites before, but have decided to transition to identifix 100% next year

[LynxStarAuto]

I enjoyed a free 3 month trial of Identifix when I bought my generic scantool. It was pretty good, but there were holes in specific brands/models. Very user friendly interface though, and direct hit is gold.

 

Once my free trial ended, I went back to my typical stuff. OEM tech sites.

[LynxStarAuto]

Oh I forgot to add that their info request is a complete joke. Supposedly, what they don't have available right on the website, they can attain through their "archives" and email to you. That's great, the problem is the ppl who fetch you the info are NOT mechanically inclined, or savvy. Identifix claims these are industry professionals, but that is inaccurate. They are just call center CSR.

 

I once had an oddball job: my associate's sister's car a 00 Rodeo. I needed diagrams of the intake water plumbing. The guy sent me fuel injection diagrams, and transmission cooler diagrams. After going back and forth with the guy, he was only able to fetch me radiator, and radiator hose diagrams, and told me there was nothing under the intake water related. Well I tore it apart, and quite the contrary.

[Bob K]

We have Mitchell Manager, use Alldata and Identifix. Did a recent trial of On Demand 5 and neither myself or our 2 techs found it to be useful. Harder to navigate and find info. It is less $ per month than Alldata but the lost time looking for what we need costs alot more $.