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New member in Minnesota.


dfrisby

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Brainerd - besides general auto repair, we do performance. Retail store for aftermarket performance parts & performance services, auto repair on collector & classics, restorations, custom alignments, fabrication, engine building, chassis dyno services on cars, trucks, motorcycles & atvs, tuning, and ask if we don't list it.

 

Read your post about boats. We work on inboard motors and tuning. Not our favorite because they want it done now and the tech is doing yoga in a tiny box, but it is very profitable.

Edited by PAPShop
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  • 2 weeks later...

Anyone have any idea how difficult it is to maintain a high average on repair orders when working on $75 weed eaters?

I can imagine. If it helps at all, my friend is in charge of the power tool department of Home Depot. I had no idea that you could bring a weed eater to Home Depot and get it repaired, but apparently you can. Anyway, his main complaint is exactly the same as yours. The guys at the counter gave away repairs, did not charge for small tune ups, etc. It was a giant profit loss center for Home Depot for years. He remedied this in two ways... First, he made a standard menu price for all repairs. This was not difficult, because there are probably ten total repairs you can do on a weed eater. The front counter guys were not allowed to deviate from this list. Then, he changed their employee pay plan from hourly to commission based. While they still don't make a killing in this department, these two changes did bring them out of the red.

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Looked up your website. Looks like what I'm trying to create for my shop. We do the regular day to day work on cars and wheelers, but it's the classics and "something different" projects I really enjoy doing. Been looking at moving to a bigger shop and trying to grow, but finding top notch techs has been a challenge here. I'm on the third day this week being the only person here.

If you are ever in the Brainerd area drop by (hard when you're working all the time). I'd be happy to give you a tour and a little history about our shop.

 

When looking for a tech, try doing a working interview. It tells a lot about the prospect. We did that with the 3 guys we have now, which we feel are rock stars.

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  • Have you checked out Joe's Latest Blog?

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      A recent study, done by Harvard Business School, concluded that the real problem with attracting and retaining employees has more to do with the workplace environment, not pay or benefits. While the study did find that an adequate pay plan and offering an attractive benefits package did help with recruiting and retention, it’s not enough to satisfy the needs of employees, especially those of front-line workers.
      The study also stated that in 2021, many companies were convinced that giving raises, sign-on bonuses, and other perks would solve the worker shortage problem and prevent people from quitting. However, this strategy did not work. So, what does work regarding attracting quality people and keeping them employed?
      Essentially, it all comes down to the culture of your company.  Management: do all it can to consider the individual needs of your employees. Your employees want to feel that they have a voice, that their opinion counts, and that their role in your company is both respected and recognized. Yes, pay and a great benefits package will go a long way toward making your employees feel secure, but that’s only financial security. People want more than money.
      To attract and keep top talent requires creating a company that people feel proud to work for. You need to reach the hearts and minds of your employees. Become a leader that people are enthusiastic about working for. You want your employees bragging to their friends and family that your shop is a great place to work!
      Step one to attracting and retaining quality employees: Create an amazing workplace environment for your employees!  Trust me, happy employees make happy shop owners too!
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