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Posted

Anyone able to share some insight as to why I can't seem to find anything other than brake pads/rotors or light bulbs for Hyundai cars in the aftermarket? My local dealer is the only game in town, and has stopped delivering parts to independent shops. None of my vendors seem to keep much of anything in stock. Frustrating.

  • Like 1
Posted

There are still MANY items that are simply dealer only for Kia/Hyundai. NAPA has really started to boost their Altrom line in our area. Alot of the Altrom part line are OEM products but not every. WorldPAC has good availability as well but like I said, sometimes you just have to go to the dealer.

Posted
  On 6/10/2015 at 3:04 PM, thetireshop said:

Anyone able to share some insight as to why I can't seem to find anything other than brake pads/rotors or light bulbs for Hyundai cars in the aftermarket? My local dealer is the only game in town, and has stopped delivering parts to independent shops. None of my vendors seem to keep much of anything in stock. Frustrating.

Not sure if you get the Ratchet & Wrench magazine? This month's magazine has an ad on Page 20

from a Hyundai Dealer, located within an hour of your shop. If you do not have that magazine issue,

send me a private message and I'll send you a photo of the ad.

 

You may think an hour away is too far. It's been my experience a wholesaling dealer advertising

in a magazine like Ratchet & Wrench is set up to service a large area.

 

There are many aspects to dealer parts. I wrote an article that may help you when you talk to

dealers about buying parts:

http://sellmoreautoservice.com/partspricing/

 

Let me know if you have any questions.

Posted (edited)

I think the issue is the 10/100000 warranty. I needed some rotors and tie rods for a 2012 the other day and nobody had anything in stock, even the warehouse was showing nothing. Seemed unusual until I read this.

 

I got hooked up with a dealer over an hour away, they network with a couple dozen dealers and deliver daily. 20% off list isn't best but better than no part.

Edited by alfredauto
  • Like 1
Posted
  On 6/13/2015 at 3:52 PM, alfredauto said:

20% off list isn't best but better than no part.

Do you matrix this part? I'm still struggling with matrixing dealer parts. The few times we have done it, we ended up 25-50% higher than the dealer...

Posted

No I don't matrix dealer parts. I should, but it seems way too expensive to the customer. I put them up to list but 20% isn't close to the normal 55% in my matrix.

Posted

My area dealers give me list price about five dollars over my price. I have to use my matrix and common sense on what I need to have to stay in business. It's a game that the dealer parts suppliers use to keep us all competitive.

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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