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Posted

I am buying lifts for our new shop and have always used Rotary. I am looking at BendPak and of coarse the Rotary salesman has plenty of reasons we shouldn't get them. I would like an nonbias opinion. Trouble Free? Support? Warranty issues? Quality?

Thanks for your input.

Posted

One of the few companies that the head man actually gets on forums and speaks with his customers. I can't say anything but great things about their lifts and customer support!

 

Sent from my SCH-I605 using Tapatalk 2

 

 

Posted

We bought the 10k lb two post lift about 18 months ago and have been happy with it. We got a second one when we moved to a larger shop and they now had the lower profile arms for the same cost which was cool. For under $3,000 bucks, I think you can't beat it. We installed our first one by ourselves. It took about a day and a half to complete it. But I think most people should be able to knock it out in one day or less.

 

The only issue we had was the overhead cut off switch failed. They sent us a replacement switch for free. One of the installers I spoke to says that fails all the time on other lifts he installs.

 

Overall, I think the quality appears excellent although I'm by no means an expert on steel quality or capacities. It appears as well built as any lift I've noticed at other shops. By the way, delivery took about 5 days from California to Maryland. We bought it through the workshop depot out of california I believe.

Posted (edited)

I have 2 dannmar 10k lifts in my shop. Haven't had an issue yet out of them. Would advise getting the 'extra-wide' model if they offer it.

Edited by mmotley
Posted

We have three paks in our shop. A pair of 2 post and a 4 post alignment lift. Going on three years with zero problems. Would recommend.

Posted

Thanks for the feedback guys I really appreciate it. From my research they seem to be a good lift but the guys using them are the ones who know best.

Posted

I've had a Danmar Brigadiere 10 ACX in my shop for 2 years now, it's just a rebranded BendPak XPR-10A. It works fine, but I'm constantly having to clean the lift arms. They get real sticky from dirt, road salt and crap that drips off the cars, mostly in the winter, but now they are sticking all year. I have to flush them out with a hose real good while working the arms in and out. I wish the arms would come apart so I could clean them good.

 

Other than that I've had no issues. Price was right at $2450 delivered with an oil change cart thrown in free.

Posted

If you have always used rotory did they live up to your standards? Was performance and service good? If so why change.

Posted

I've always been partial to Rotary, as they are not made overseas... Bendpak is ok, but Rotary is far superior, in my honest opinion.

 

Stick with Rotary, the extra cost will give extra years of service life! I can't help it, my parents taught me to buy good stuff that outlasts the cheaper alternative!

 

-Jonny

Posted

I dropped Jeff at bendpak a email asking him to stop by if he got a second. He's extremely knowledgeable on all lift not just his own and I'm sure I

His knowledge would be welcomed here!

 

Sent from my SCH-I605 using Tapatalk 2

 

 

Posted

Have had good luck with our bendpak 2 post. 4 post on the other hand not so much, in the first year had to replace all the cables, 2 front posts, the rolling jack design is not the best, I need to repaint my lift already from the rust, my runway ramps are bowing in the middle. I have another lift ordered as we speak and it is not a bendbak it is a challenger 4 post lift. I will buy another 2 post from bendpak but not a 4 post

Posted

Thanks for the feed back guys. I have had good luck with my Rotary lifts however i was very disappointed with the install of the last three lifts i bought. I did complain and got no service.

The deal was buy Rotary have them install them and get an extended warranty. I haven't had any failures but have issues with the locks on one and the sloppy install was never taken care of. When the rep came by to quote me on the lifts we are now looking into i showed him the issues we had with the old lifts and he said he would get it taken care of that was a few months ago and still have never got any support. I have nothing against Rotary but the dealer and installer may be my problem. So what got me looking at BendPak is when we got the install quote for the new lifts and it was 12k plus the warranty of an extra 450 per lift for the extended warranty allowed with the install. That's when i decided the warranty isn't worth nothing if you don't have a good service company to honor it. So as i looked at other lifts this info got my attention let me know your thoughts. http://www.bendpak.com/a-study-in-lift-design/Two-Post-Lift-Comparison/

If we go BendPak we will install them ourselves, i really think we will end up with a better result.

Posted

I've always been partial to Rotary, as they are not made overseas... Bendpak is ok, but Rotary is far superior, in my honest opinion.

 

Stick with Rotary, the extra cost will give extra years of service life! I can't help it, my parents taught me to buy good stuff that outlasts the cheaper alternative!

 

-Jonny

I am all about you get what you pay for and that is exactly what i am trying to do. You are right Rotary is a US company but from what i have found they are like many companies now days, they are going to china more and more for their parts. US assembled doesn't mean made in the usa.

Posted (edited)

I run 3 Rotary lifts and I won't buy another one. Next lift will be Mohawk. Mohawk lifts are twice as thick and made in NY, also more $$$$. Rotary is made in China now as is the same with virtually all the other lifts. Listen to the salesman all you want but check out the new Rotary and see where the materials come from. I dislike the wear sliders and the cables on my Rotary lifts - its a big job to replace them and they are designed to wear out but besides that the lifts work.

 

There's too much at stake to risk being under a lift with cheap steel that can buckle. I've seen lifts fail and there's not a lot of time between the car being up in the air and the car being on the ground, definitely less than enough time to react. I feel the same way about cheap motorcycle helmets.

Edited by alfredauto
  • 1 month later...
Posted
I've had one for 5+ yr's. All good experience. I also check the cables and adjusted the slack every month for the first year and check it every 2-3 months still.
They ship with 220v pumps as stock but have 110 v pumps if you ask (I didn't want to rewire the garage so I went 110v), just slower on the "up"
HD-9 Wide Version (they changed the numbering but it's 116"+ between the posts). Also have the rolling jack and use it quite a bit.
I have the ramps "fixed" with the locks so I can drive a car right underneath it without the sagging, or removing and storing the ramps.
80-img_0057_87e7c9739f8092b1c550c85e0f9c
Biggest issue I dealt with was the available height in the car garages as there is the beam at 10' which was my limits.... but all is good....
80-dsc00186_f5048ff16972fb0d1ab97c64a81a

 

FYI - I have a friend in Wa. who just had the 82" version installed and all he could get out of the height was 78" due to the air locks and he had to "re- jig" the lift to get more than 78"+ as he was parking an F-350 underneath it.
My vote - yes.
Atif Naser

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  • Have you checked out Joe's Latest Blog?

         0 comments
      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.
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