DISCOVERY CHANNEL WANTS TO HELP YOUR
TROUBLED AUTO OR MOTORCYCLE BUSINESS
Do you have a commercial auto or motorcycle garage or repair shop that is troubled or failing?
This is your chance to have Richard Rawlings of Discovery's hit series "Fast N Loud" and his expert team come to your garage, solve your problems and upgrade your space on Discovery's brand new TV show, GARAGE REHAB!
Maybe your tools, lifts and fans are old and broken or your space is falling apart. Maybe you have no idea how to successfully market your business. Maybe your management is bad or your staff doesn't get along. Whatever the case, Richard's team could invest their time and money to help make it a success!
Email your Name, Phone Number, a Recent Photo of You and Your Garage
and tell us briefly why your shop needs this show.
By brian lorenzo
I am need of some advise. So the last year and a half we have had an up and down roller coaster of a ride. I have spent pat of my time trying to get our newest location up and running and neglected our original. In that time I have had a rash of "bad" employees, both techs and counter people. Quite a few upset customers and quite a turn over. 1 or 2 in particular have completely destroyed our reputation. We lost our core clientele as well as low car caking l, aro and overall phone calls and business. During this stretch, we would have great months when I or my GM would be there full time, then the complaints, and crash when we relaxed. April this year we had our worst month since 2008 right after 4 consecutive good months. Does anyone have any type of suggestions on how to go about repairing the damage that has been done?
I presently have one bulk oil tank that is dispensed from an overhead reel in the shop and we use case goods for all other needs. The bulk oil route was great years ago but late model vehicles require so many different oils that most of my volume is now from case goods. Bulk oil is probably still the best route for dealers that primarily use one grade of oil however it no longer meets my needs since I have limited space and I am unable to have multiple bulk tanks. I recently investigated "bag-in-box" rack systems. For those of you who are unfamiliar, "bag-in-box" is 6 gallons of oil in a cardboard box with a plastic bag "bladder" that has a spigot. The 6 gallon boxes are stored on a rack that has graduated pitchers under each box. Open a spigot, fill the pitcher to the desired amount, pour the pitcher into the engine. No large bulk tank, no pump, no piping, no overhead reel. The size of the 6 gallon box (24 qts) is about the same size as a regular case of oil (12 qts). I had a meeting with a sales rep from GH Berlin Windward yesterday. They offer "bag-in-box" rack systems from Kendall, Valvoline, Mobil, Chevron, Peak and Navi-guard (house brand).
Are any of you using a "bag-in-box" rack system? Do you have any comments or tips?
I have wanted to start my own shop for a while. I am having trouble finding resources for this matter. I am wondering how you started your businesses. Capital, business plans, first year profits? I am master tech and make decent money however I have two houses and a family to support. So, to jump into a business I would need enough money to fall back on while the business grows. I would definitely start out with a small shop to keep cost down. Any help will be appreciated.
I will be honest and upfront, I am not a auto-shop owner. I do work in the industry however, as I represent a lubricant manufacturing/distributing company located in Ontario.
I have a question, and I would greatly appreciate some feedback.
I know that the second I walk into most shops, as the salesman for my company, I am not met with much adoration or appreciation. I understand this. I know that you are extremely busy, and I am interrupting your day. I DO however come with options that can potentially allow you to earn more money. Which is how I look at it, as opposed to simply trying to make sales and pad my wallet (which is not the case.)
What I am hoping to achieve here is some insight on how to get through to my target demographic in a more effective manner. If I can provide a product that allows you to increase your margins, I would imagine that you would be excited about this prospect. This is not, however, how I am usually received.
Which is more important to you? Brand? Service? Or does it simply boil down to cost?
I apologize if this is perhaps not the best avenue to be seeking information from, but I thought getting a response directly from the source might be the best way to get direct responses.
Thank you very much everyone, and all the best.