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Gerdie

 

A lot of guys and gals in the trade will have a special project in the back corner of the shop or at their home garage. It’s in our DNA to make things mechanical go. Some are into dirt track racing, the drag strip, power boating, snow machine, or many of the other forms of engine snarling, testosterone filled adrenalin sports activities. Then there are those who are interested in restorations projects. While others spend hours upon hours carefully and artistically creating their own unique work of automotive art.

 

I got into air cooled VW’s. Restored a few and showed them at different shows, even won a few 1st place trophies and a few best of shows too. Sadly, the VW passion subsided a long time ago and all those cars are gone now. Like a lot of these restoration or testosterone filled hobbies, at some point in time they wear a little thin and you move onto other projects. However, for me, there is this one old truck that I never got rid of… and that’s Gerdie.

 

Gerdie, as my daughters affectionately named it, is a 1984 Toyota 4X4 extended cab pickup. I bought it second hand when it had about 5,000.0 miles on it. It was in perfect shape and it was just the size I needed. These days it sports a few small dents here and there and a few cancer spots as well. It has slowly aged from shiny and new to dull and drab as the kids and the rest of the family grew older. This whole story is a result of me rummaging through some old photos and I ran across one of my two daughters standing in the bed of the truck. I think they were just 4 or 5 years old then. (They’re in there mid 30’s now.) (My son on the other hand, well, he doesn’t even want to be seen it. Says it’s not cool.) It does have that old car funk and it’s definitely no show winner, but I like it just the same.

 

The paint faded years ago and a lot of the primer is showing through these days. The original 22R engine gave up years ago, dropped #2 cyl going home one night. A few years ago it was the transmission and somewhere between the engine and transmission problems I had to find a replacement rear-end for it.

 

When I bought a brand new full size pickup old Gerdie became the shop work truck. And, like most shop trucks it got used and abused. We used it to haul parts and old junk engines and transmissions to the scrap yard. Half the time nobody would strap things down and things would slide around bashing into the sides of the bed as you would stop or take off. Mechanically, we kept it in shape, beyond that nobody gave it a second thought; it was just an old truck and nothing more.

 

Every little ding and crinkle has its own unique story to tell. Most of them I put there myself. With the exception of a few that is. Nothing major mind you, well… there is that wrinkled front right fender that I’m not taking the blame for. That’s my wife’s fault. She was teasing me with some licorice one afternoon at the shop (years ago) she took off running around the shop giggling, so the chase was on. She rounded the corner outside the front office with me in hot pursuit. I didn’t make the corner; instead I tripped and did a header into the fender just above the center section of the wheel arch. Crushed it in pretty good too! I never changed the fender, I just hammered it out the best I could and left it there as a reminder of why I shouldn’t chase the wife for candy. Come to think of it… I didn’t get any of that licorice either.

 

For years it was strictly the shop truck. Then we decided to move out into the country for a different life style than in the city. Gerdie took on the job as the all-weather 4X4 vehicle, and boy… has it come in handy. These days with gas prices the way they are the old truck makes regular trips back and forth to the shop almost every day. (Beats filling up the big V8 fuel tank in my other truck.) The old rust bucket gets a few stares on my 35 mile commute to work when I’m bounding along at 70 mph, like I said, it’s no show winner; it may look like crap but it runs like new.

 

The big thing about this old truck when it’s sitting out in front of the shop is not that it’s my old truck that I’ve personally owned for 30 years, it’s actually my statement piece of what can be done. Just like the show car that somebody built by hand or the racer building their perfect machine. Old Gerdie becomes a way of telling my customers just how long you can actually keep one on the road if you really set your mind to it. Most of the time, when a car reaches a certain age, neglect becomes its only friend, and everything starts to fall apart. The oil isn’t changed, that little rattle is left go, or the coolant leak it’s had for quite some time is forgotten about. (That is until the next time you drive it and forget to bring the jug.)

 

In fact, a lot of times it actually helps make a sale just to have the old heap of iron sitting in the parking lot. Oh sure, there are those that look at it and turn their nose up. Some will quote the old cliché, “It’s a mechanics car, and you know how it is… the worst car is always owned by a mechanic.” I just smile, while they are standing at the counter getting their car checked in and say, “Mine runs and drives, what’s yours here for?” (Snicker, snicker)

 

As it is, I think I’ll hang on to the old truck a while longer. Maybe it’s the memories of all the trips we’ve taking in it or the stories behind each of those dings. I’ve been asked many times why I don’t restore it. You know, turn it into one of those “back in the corner of the shop” restorations jobs.

 

Nay, you’d cover up all those little dents and the memories along with them. I think I’ll keep it just the way it is.

 


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  • Like 1
Posted

Good story. I went to a sales meeting this week put on by Jasper Engines and transmissions. They suggested creating a wall of pictures of customer cars with say 200k plus on them or 300k plus. It shows customers what us possible.

That is an excellent idea!!

 

Also, great article, Gonzo.

Posted

thanks for the comments. Thought it was time for a feel good story.

Glad ya liked it. :)

  • 2 weeks later...
Posted

https://www.facebook.com/photo.php?fbid=542956935803322&set=pcb.542957022469980&type=1

 

I had given up on my 1987 Toyota 1 Ton Cab and Chasis with 375,000 miles and decided to look for a replacement. I was unable to find anything new for less than $25,000 and nothing I found used was acceptable in this style vehicle. I decided to rebuild this one and spent $10,000 to completely rebuild the engine with American parts except the new Toyota injectors, new steering and front end suspension parts, new body parts including glass with all felt and rubber parts plus all new lumber for the stakebed. I am hoping it lasts another 30 years because I plan to. I put a link to the photo that does not appear to have populated.

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         0 comments
      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.
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