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CAautogroup

Test driving customer vehicles

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Hello all,

 

I had a few concerns when it comes to test driving a customers vehicle for various reasons (diagnostic, test drive, overheating, noise, etc). Do you limit the length of time (minutes) a technician/mechanic is allowed to test drive a customers vehicle or the amount of times a technician/mechanic can test drive a customers vehicle? Any thoughts or opinions?

 

 

Also, would you test drive a customers vehicle if the plates/tags/registration/etc are expired? How would you handle this situtation after you have repaired the vehicle? or about to repair it?

 

Thanks in advance for your answers.

 

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