We don't have direct access or a window between the shop and the office. One has to walk outside the front door to reach the bays. Does anyone use a shop intercom system they can recommend to speed up communications? I have searched all over amazon and google but can't seem to find a good commercial use product.
Thank you for any suggestions you might have. Scott
By Joe Marconi
Not every shop pays flat rate; for many reasons. So, many techs are on hourly pay. There is nothing wrong with hourly pay, as long as you have an incentive program in place that promotes high production levels to avoid complacency. For hourly paid employees I strongly urge you to have a pay plan that rewards production levels on a sliding scale.
As a business coach, I have seen too many times shops with low production levels and high tech payroll due to overtime pay. Overtime pay must not be used to get the jobs done with no regard to labor production. Limit overtime and create a strategy that increases production and rewards techs with production bonuses. By the way, there are many ways to incentivize techs, it's not all about money.
Overtime without high levels of production will eat into profits and if not controlled, with kill your business.
If your shop is an hourly paid shop, what incentives do you have in place to maintain production levels?
By Elite Worldwide Inc.
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- Note: Course will come with a workbook, homework assignments and testing to ensure accountability and lasting results
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The tight labor market can be a boon for blue-collar workers: They are more likely to find good-paying jobs and experience rapid wage growth. More employers are trying to tackle the aversion to manual labor jobs by offering workers higher salaries, tuition reimbursement and apprenticeship programs. Technology is also transforming blue-collar workplaces, making more advanced skills in demand. Across the country there are more drivers on the road, and many of them hanging on to their vehicles longer than ever. That means workers like Michael Gerhart are in demand.
Gerhart, a master auto technician at Pep Boys, has been fixing cars for nearly three decades, keeping on top of his skills as technology advances and learning how to do his job in a new way. Today, his focus is on engine diagnostic work, including things like the driveability of vehicles and emissions testing for the state of New Jersey. He works on different vehicles throughout the day, flexing his knowledge base on makes and models of all kinds.
“Cars have changed a lot, even in the past 10 years as far as the diagnostic end of things, and training has become more advanced as far as what’s required to fix the current vehicles,” Gerhart said. “It definitely doesn’t get boring and it’s always changing.”
Some 46,000 automotive service technicians and mechanics will be needed to fill roles through 2026, according to the Bureau of Labor Statistics, at a time when the skills gap and worker shortage is particularly acute for blue-collar jobs. As economic growth is expected to continue in 2019, so too is a labor shortage both blue-collar and low-paying services occupations, a recent study from The Conference Board found. Baby boomers are aging out of the workforce at the same time the pool of available labor has become more educated, and thus less interested in blue-collar jobs.
Automotive mechanics and technicians like Michael Gerhart are in high demand as a blue-collar worker shortage is expected to continue this year. Kate Rogers | CNBC “In the U.S., more than most other advanced economies, the American dream is to go to a four-year college and not have a manual job. For a while it was a not a problem because there was no shortage. Now, there is a big shortage, and people with a bachelor’s degree are just not interested in those jobs. There is a stigma connected to manual labor that is very hard to break,” said Gad Levanon, chief economist at The Conference Board. The report says the shortage will be most visible in transportation, production, health-care support, food services, cleaning and maintenance occupations.
To help bridge this gap of available workers, Icahn Automotive, with brands like AAMCO and Pep Boys, recently launched its “Race to 2026” program, to invest in and support future automotive technicians and students who might have an interest in the trade. The program will offer scholarships, tuition reimbursement and apprenticeship programs, along with job placement and continuing education opportunities in partnering with schools like Lincoln Tech and Universal Technical Institute.
Part of the message is that this isn’t the blue-collar work of years past.
“I think there’s a stigma around, you know, the type of work and it’s still this old, kind of get-your-hands-dirty, greasy job. But as you look around, there’s been dramatic change in the way that a shop looks. And today’s shop is really more of a house of technology where students today should be thinking about that role as really a STEM career,” said Brian Kaner, Icahn Automotive Service and Real Estate president.
While the median salary for auto service technicians and mechanics was around $40,000 a year in 2017, those with experience and more advanced certifications can potentially earn six-figure salaries during their career. The Conference Board study points out that continued tightness in the labor market, while frustrating for employers, can actually be a boon for workers: They are more likely to find good-paying jobs and experience rapid wage growth. For technicians like Gerhart, it can also foster a passion.
“It’s been great doing this — I raised a family on this. It’s a challenging field to get into, but at the end of the day, I think it’s worth it. As long as you can keep up with the technology that’s out there and you’re given a chance to use it, it can be a very rewarding career,” he said.
Twas the Night before Christmas (Mechanic style) Twas the night before Christmas, and all through the service bay, Not an engine was stirring, just old Santa’s sleigh. All the air hoses were hung, by the compressor with care, The mechanics had the day off, I’m the only one there. I was just an apprentice, but wanted to show St. Nick just what I knew, My boss was all for it, said it was OK if I turned a few screws. With visions of being a full time mechanic, dancing in my head I was going to give it my best shot; I’ll fix this old sled. I gave the key a twist,and listened in dismay, That little red hot rod needed service, in such a bad way Then from under the hood there arose such a clatter, That even St. Nick had to ask, “So, what’s the matter?” I flew from the driver’s seat and raised the hood in a flash, Nearly stumbling off my feet, from my quick little dash. The under hood light, glimmered onto the engine below, The fan belt had broken, and a spark plug blew out a hole. It’s something I can handle; I learned this stuff in school, I’ll have this fixed up in no time; it only takes a few tools, I started it up and all eight cylinders were firing away Just a few minor adjustments and he could be on his way That’s when I noticed, his sled was packed full of all sorts of toys… He hadn’t finished his deliveries, to all the girls… and boys. He was dressed all in red, from his head to his foot, And his clothes were all tarnished with ashes and soot Anxious he was, to finish his trip as soon as he could, With my wrenches a flyin’, he knew that he would. It was up to me, to get it fixed this very night, He still had a long way to go, before it was daylight. His eyes, how they twinkled, his dimples, how merry His cheeks were like roses, his nose like a cherry. And the beard on his chin was as white as the snow. I knew it was Christmas Eve, so I couldn’t say no, He had a broad face and a round little belly That shook when he laughed, like a bowl full of jelly. He was chubby and plump, a right jolly old elf, And I laughed when I saw him, in spite of myself. His sled was like new, after the job was all done, Now that it’s fixed, he could get back to his run. He reached into his huge bag, and pulled a box out with a jerk, Said he knew just how to thank me, for all of my hard work, I ripped open the present, and Oh, what a sight! Snap On wrenches and sockets! Boy was he right! As he pulled from the parking lot, he held the throttle to the floor, Just to show off, he passed by the shop, once more, This guy Santa, he’s a little strange, at any rate, He had a name for every cylinder, in his little V8. I could hear him shout, so loud and clear, Naming off each cylinder, as if they could hear. "Now, Dasher! Now, Dancer! Now Prancer and Vixen! On, Comet! On, Cupid! On, Donner and Blitzen! I heard the tires screech, as he caught second gear, Off to deliver those presents, some far, some near. Then, I heard him exclaim, just before he drove out of sight, “Merry Christmas to all, and to all a good night!”
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