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Posted

For the past few years I have held some sort of event during the month of April to piggy back National Car Care Month. This year we are holding it with an awareness on tires and safety.

 

We will have the local Radio Station there to help promote it, we will be grilling hot dogs and burgers and giving away prizes. It does cost money and it's mostly a P.R. day, but we do get a nice bounce after it and since we have been doing it, people will talk about the event the rest of the year.

 

Has anyone done an event or is thinking about doing one? It does take a little planning, but it's great for the community.

  • Like 1
Posted

We did a women's car care clinic last October. Usually a nice cool mild month here. It was just awesome. We all had fun. The planning is rather intense especially for the first time and it does cost money to do it right. Well worth the time, funds and effort though. Our women's care care clinic was all hands on and we gave each participant a Safety Girl Roadside Emergency Kit plus CarCare.org literature. We formed up groups of four or five and had two mechanics at each station. Starting out with the basic maintenance. We had pizza deliver from the local pizzeria and plenty of cold water and soft drinks. It was a success and is now a permanent part of our event calender. We are hoping to also organize a teen car care and driving safety clinic, still working out the details but there's tons of interest in our community especially among women. I'll post some pictures from our first clinic.

  • Like 1
Posted

How much did you charge for that event or did you give everything away? I love those kits but at $70 each to give away would get kinda expensive.

 

We had a car care event last weekend. Unfortunaly since it was our first event, we didn't have very many cars. Pretty disappointed in that but the good thing that happened was we were here to lift a car off the neighbor who was trying to change his oil his garage and had the car fall on him. Thankfully he wasn't seriously hurt.

Posted

I'm doing free 20 point inspections (tires, belts, hoses, fluids, etc..) along with allowing the customer to follow along, many don't know how to look at these simple items and are wanting to learn. it doesn't tie my bays up for long and allows me to point out how my service differs from their current shop if they are not already a customer.

 

Dave

Dave's Shop

-Power & Machine-

Camden IN

Posted

I held my Tire Safety Event this past Saturday. We had the local radio station doing a live remote, we cooked hot dogs and burgers, gave away prizes and raffled off a set of tires. We had about 150 people stop by and we inspected a ton of cars for free. We sold a lot of tires and other work, but more than that, it was a good PR day and boosted our brand in our community.

 

I know it's a lot of work, but I have been doing these events for years and it is always a success.

Posted

it was a good PR day and boosted our brand in our community.

 

 

I have to really make a decision, if I want to grow and take it to the next level or stay where I am in terms of size of business.

 

Your comment has made me think about seriously developing a brand identity for marketing purposes.

Posted

I have learned a lot about marketing the past few years, especially about grass roots marketing in my community. In fact, I hold seminars for Elite on marketing and I share a lot of what I have learned.

 

For independents with limited resources, it would be foolish to go head to head with the market leaders in our market areas. In other words if the Toyota dealer is open 7 days a week and gives out loaners cars like candy, it would not be a wise thing to think that I can compete with that.

 

In fact, when a company tries to COPY another company, this is often looked upon as a copycat and you can loose your credibility. Remember, in marketing the company that brings something to the market first will always be considered the expert. It's why we say, "Make me a "Xerox" copy".

 

But, we can take a page from Sun Tzu's, The Art of War, which states: "Win without fighting". So in order to grow in your community, find out what the major players are doing, and don't do any of that. Find out what makes YOU different and what you can bring to your market that will make you stand out.

 

For me, it's my involvement in the community; The Chamber of Commerce, the Rotary, kids sport team sponsorships, Car Care Events, consumer clinics, seminars at the local libraries, local fund raisers, customer appreciation days, etc. This gives me a ton of free press and these are things that the big guys don't do. They never think locally, they are just too big for that. Their business spans a much larger area.

 

So I win with this tactic, and never engaged in any warfare with my competitors. And the best part, it really does not cost that much, and it can work better than traditional advertising.

 

Growth is important for any business, take it slow, one brick at a time. Make the foundation strong and the roof will be in place a very long time.

  • 2 months later...
Posted

When I had my business across the drive from a auto repair shop I was asked to donate for the cause. They were having a free auto safety check for single parents from two or three, maybe more? churches in the area. These were different denomination and not for any one church religion. The pastors, or clergy had to sign the letter that gave some kind of proof that these were indeed needy individuals from that church. They also got donations from the various church goers and auto parts stores, and other businesses in the area so they had a small pile of money to fix the cars as needed. They were amazed at the conditions of some of these cars, you had to wonder how they even ran, or stopped or moved with the worn,failed or broken parts on them. I recall about 50 cars going through on a Saturday and the money in the kitty was spent to fix these cars. Some got a tire or tires, some got shocks, brakes,wiper blades, tune ups, heater fixed, fan belts replaced, leaking hoses replaced and anything to make them safe and then the church groups washed them when done. Sometimes it looked like the windows had never been cleaned in years. Each person that got their car worked on or looked at got a receipt of what was done and who had contributed. Each church got a letter saying like a break down of what amount of cars got what, not naming any person who got the work. It might say 50 cars were seen, 27 got wiper blades, 14 got 1 tire, 4 got 3 tires, 1 got 4 tires and so on. Besides making the crew feel pretty good bout doing something for people that really needed help, the shop was rewarded in many new customers from the various churches from folks that wanted to thank them for doing what they did.. It was a win win deal. As I understand since I no longer have my shop and moved away that the fellow who started this has died and I don't know if it has continued or not.

Posted

When I had my business across the drive from a auto repair shop I was asked to donate for the cause. They were having a free auto safety check for single parents from two or three, maybe more? churches in the area. These were different denomination and not for any one church religion. The pastors, or clergy had to sign the letter that gave some kind of proof that these were indeed needy individuals from that church. They also got donations from the various church goers and auto parts stores, and other businesses in the area so they had a small pile of money to fix the cars as needed. They were amazed at the conditions of some of these cars, you had to wonder how they even ran, or stopped or moved with the worn,failed or broken parts on them. I recall about 50 cars going through on a Saturday and the money in the kitty was spent to fix these cars. Some got a tire or tires, some got shocks, brakes,wiper blades, tune ups, heater fixed, fan belts replaced, leaking hoses replaced and anything to make them safe and then the church groups washed them when done. Sometimes it looked like the windows had never been cleaned in years. Each person that got their car worked on or looked at got a receipt of what was done and who had contributed. Each church got a letter saying like a break down of what amount of cars got what, not naming any person who got the work. It might say 50 cars were seen, 27 got wiper blades, 14 got 1 tire, 4 got 3 tires, 1 got 4 tires and so on. Besides making the crew feel pretty good bout doing something for people that really needed help, the shop was rewarded in many new customers from the various churches from folks that wanted to thank them for doing what they did.. It was a win win deal. As I understand since I no longer have my shop and moved away that the fellow who started this has died and I don't know if it has continued or not.

That was a nice program.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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      Show Notes with Timestamps
      Introduction to April Marketing (00:00:10)  The hosts introduce the episode and discuss the focus on marketing strategies for April. Spring Car Care Month (00:02:43)  April is highlighted as Spring Car Care Month, emphasizing vehicle maintenance and customer education. Car Care Clinics (00:03:11)  Hosts suggest hosting car care clinics to engage customers and educate them about vehicle maintenance. Vida: Video Every Day in April (00:04:55)  Discussion on the importance of video marketing and committing to daily video creation for engagement. Celebrating National Pickleball Month (00:07:44)  Hosts encourage engaging posts related to National Pickleball Month, even if not directly automotive. Honoring EMS Week (00:08:12)  Discussing ways to celebrate and honor first responders during EMS Week with discounts or special offers. Tax Return Promotions (00:09:55)  Promoting services around tax returns, encouraging customers to invest in vehicle maintenance with their refunds. April Fool's Day Marketing (00:10:48)  Ideas for fun social media posts and jokes to engage customers on April Fool's Day. National Ride Your Horse to a Bar Day (00:14:09)  Hosts humorously discuss the quirky holiday and encourage creative marketing ideas around it. National 4x4 Day (April 4) (00:14:45)  Celebration ideas for off-road enthusiasts and engaging posts for customers. World Rat Day (April 4) (00:15:18)  Discussion on celebrating the impact of rats on auto repairs. National Rita Roadmap Day (April 5) (00:16:12)  A fun take on roadmap reading skills among staff. International Pillow Fight Day (April 5) (00:16:27)  Humorous suggestions for a pillow fight as social media content. National Grilled Cheese Sandwich Day (April 12) (00:17:05)  Ideas for a grilled cheese challenge at the shop. State Pride Days (April) (00:17:28)  Encouragement to celebrate local state days and community engagement. Tax Day and National That Sucks Day (April 15) (00:18:08)  Creative marketing ideas related to tax day and repairs. National Auctioneers Day (April 17) (00:19:08)  Fun activities like staff auctioneering for customer engagement. Easter (April 20) (00:19:40)  Ideas for Easter celebrations and community involvement. Girl Scout Leaders Day and Earth Day (April 22) (00:20:24)  Promoting community ties with Girl Scouts and environmental awareness. Clean Comedy Day (April 28) (00:21:38)  Encouraging clean jokes and humor among staff. Viral Video Day (April 29) (00:22:17)  Encouragement to create engaging videos for social media. April Showers Bring May Flowers (00:23:38)  Marketing strategies related to spring maintenance and vehicle care.
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      Facebook - facebook.com/shopmarketingpros 
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      Instagram - @shopmarketingpros 
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      Days of the Year - Monthly Themes
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      Days of the Year - Daily Themes
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