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Anyone know or Use MotoLogic

Joe Marconi
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  • 3 months later...
Superman Apprentice

Superman

Posted
Posted

I am very interested in it. I have used Alldata in the past and my current employer has Mitchel Ondemand, but they wont use the management software for whatever reason. They tried it for about 3 days and went back to handwriting work orders.

ncautoshop Proficient

ncautoshop

Posted
Posted

I use all data now, and have for years. Initially found the diesel vehicle coverage lacking in motologic but they may have added on since my trial. I use advances training and anywhere care program. I also plan to switch to their shop management when it becomes available. Really like the concept of mobile data entry and the complete setup computers, tablets and all for a monthly fee. I've only got good things to say about advance! They've really helped us grow!

 

Sent from my DROID RAZR using Tapatalk 2

IntegrityAutoCare Contributor

IntegrityAutoCare

Posted
Posted

I tried motologic and had to cancel my subscription. I liked the interface and the information...the problem was a GROSS lack of coverage. There were many many vehicles not listed, and I'm not even talking about weird imports like AUDI or VW that I hardly ever work on anyway, I am talking about DOMESTIC vehicles from the past two decades. If I can't look up specs for a 97 Jeep Grand Cherokee or a 2001 Chevy Malibu then the whole system is worthless, regardless of how easy it is to use. The vehicles that they DID cover had a lot of good information, but if I have to supplement MotoLogic with another software just to get the coverage I need then it becomes useless.

 

Overall I have been VERY happy with Mitchell ProDemand. The coverage is good, the user interface is ok, and the information is good.

 

ALLDATA has gone to crap the best I can tell, I used to use it at another shop I worked at and it was good back then, but the last time I used it (last year) I couldn't find anything I needed.

 

I think MotoLogic will be good when they get all the vehicles covered. My main parts supplier is Advance Auto and I have been very pleased with their company. If anyone gets Motologic keep us updated about whether the coverage has gotten better....

5 Star Auto Spa Community Regular

5 Star Auto Spa

Posted
Posted

I agree with Integrity Auto Care that it did not have some vehicles listed completely. I tried it for 2 months. It did have some features that All Data did not have but overall I think All Data had better vehicle coverage than MotoLogic. I think AA is still working on the kinks of the program and I was told that a management portion of the software is coming down the pipeline.

  • 1 month later...
  • 6 months later...
marista Explorer

marista

Posted
Posted

FYI for anyone looking for more recent info on Motologic. We just started with Motologic. They admit to some gaps BUT they are constantly adding vehicle and info.

 

Also - if you are looking for something and can't find it, you can call or message them and they will get you the requested info. Approx a 7 min turnaround time. I was very impressed with the diagrams. I always felt, with Alldata, like the diagrams and images were faxed from somewhere and then scanned in. That's the best way I can think to describe the almost blurry unclear images in some instances. The Motologic diagrams are crystal clear - some available in color and Mazda has the craziest interactive wiring diagrams.

They provide access to PI's from GM which are only available to dealers and...Motologic customers.

The price is right for us esp with the intro price for Advance customers and no contracts.

A big plus for me is that if I am in the middle of an estimate and one of my techs needs to look up something - I don't have to get kicked out of my vehicle - they have a quick spec option and unlike Alldata - their back button actually takes you back to the last screen, NOT the main menu which I found completely frustrating with Alldata.

  • Like 1
bstewart Collaborator

bstewart

Posted
Posted

FYI for anyone looking for more recent info on Motologic. We just started with Motologic. They admit to some gaps BUT they are constantly adding vehicle and info.

 

Also - if you are looking for something and can't find it, you can call or message them and they will get you the requested info. Approx a 7 min turnaround time. I was very impressed with the diagrams. I always felt, with Alldata, like the diagrams and images were faxed from somewhere and then scanned in. That's the best way I can think to describe the almost blurry unclear images in some instances. The Motologic diagrams are crystal clear - some available in color and Mazda has the craziest interactive wiring diagrams.

They provide access to PI's from GM which are only available to dealers and...Motologic customers.

The price is right for us esp with the intro price for Advance customers and no contracts.

A big plus for me is that if I am in the middle of an estimate and one of my techs needs to look up something - I don't have to get kicked out of my vehicle - they have a quick spec option and unlike Alldata - their back button actually takes you back to the last screen, NOT the main menu which I found completely frustrating with Alldata.

This sounds very impressive, especially the 7 minute turnaround time on data holes.

 

Information gaps aside, does it include all the features that Mitchell/Alldata have?

Or asking another way, is Motologic a true replacement for Mitchell/Alldata, or would you need to use both?

marista Explorer

marista

Posted
Posted

We use these programs for strictly labor times for estimates and technician support. Using software for these purposes, there's no need to "supplement".

 

They are in the process of developing a shop management system, so if you use Alldata/Mitchell in that capacity you would have to continue to do so for until Motologic got theirs up and running.

 

They have an interactive demo on their website that allows you to play around and see how everything is laid out and how the navigation works.

A plus for me was when I called for pricing etc. they weren't pushy salesmen, they were very helpful. Called within just a couple of hour, got me logged in, 15 min tutorial and we were up and running.

bstewart Collaborator

bstewart

Posted
Posted

We use these programs for strictly labor times for estimates and technician support. Using software for these purposes, there's no need to "supplement".

 

They are in the process of developing a shop management system, so if you use Alldata/Mitchell in that capacity you would have to continue to do so for until Motologic got theirs up and running.

 

They have an interactive demo on their website that allows you to play around and see how everything is laid out and how the navigation works.

A plus for me was when I called for pricing etc. they weren't pushy salesmen, they were very helpful. Called within just a couple of hour, got me logged in, 15 min tutorial and we were up and running.

Excellent. Are you allowed to reveal their pricing, or is there a non-disclosure on it?

ncautoshop Proficient

ncautoshop

Posted
Posted

Excellent. Are you allowed to reveal their pricing, or is there a non-disclosure on it?

I'm locked in at 29.95 for three months, 49.95 month before switching to 99.95. SHE software is scheduled to release in May, but I'm hearing estimates of $300 a month for the software. That's a touch high for us, we're a small shop, I just don't feel comfortable at that price range. I've noticed over the past few months with all data manage that it's really lacking and complicated in some important areas, which some were addressed with the mobile version, but the mobile version eliminates a good bit of the functions. Very interested in seeing AAP's try at a sms system!

 

Sent from my SCH-I605 using Tapatalk 2

 

 

  • 6 months later...
ncautoshop Proficient

ncautoshop

Posted
Posted

From what I'm being told it will officially launch early in the year or late december. It's being soft launched to shops without current sms systems. Those that have used it or seen it that I've talked to said it's work flow is the best they've seen but that's only compared to all data and mitchell. I'm really considering it but I'm not very excited about switching and trying to learn a new software. I also have concerns in regards to integrated part ordering as from what I've heard that may only be available for advance stores (this is only speculation from what I've been told)

 

Sent from my SCH-I605 using Tapatalk

 

 

  • 2 months later...
Jimbob661 Contributor

Jimbob661

Posted
Posted

I've been using Motologic for a little over a month now and I'm well pleased. The diagrams are great and everything seems very easy to find . I use Mitchell now and hate the prodemand. It takes so long to find anything, if you find it at all. I'm waiting patiently to see if they will offer a management system and will consider switching if the price is right and options are right.

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  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      The Technician Shortage Is Our Fault, And It's Time We Own It
      By Joe Marconi in Joe's Blog
         0 comments
      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.

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