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  • 3 months later...

I am very interested in it. I have used Alldata in the past and my current employer has Mitchel Ondemand, but they wont use the management software for whatever reason. They tried it for about 3 days and went back to handwriting work orders.

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I use all data now, and have for years. Initially found the diesel vehicle coverage lacking in motologic but they may have added on since my trial. I use advances training and anywhere care program. I also plan to switch to their shop management when it becomes available. Really like the concept of mobile data entry and the complete setup computers, tablets and all for a monthly fee. I've only got good things to say about advance! They've really helped us grow!

 

Sent from my DROID RAZR using Tapatalk 2

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I tried motologic and had to cancel my subscription. I liked the interface and the information...the problem was a GROSS lack of coverage. There were many many vehicles not listed, and I'm not even talking about weird imports like AUDI or VW that I hardly ever work on anyway, I am talking about DOMESTIC vehicles from the past two decades. If I can't look up specs for a 97 Jeep Grand Cherokee or a 2001 Chevy Malibu then the whole system is worthless, regardless of how easy it is to use. The vehicles that they DID cover had a lot of good information, but if I have to supplement MotoLogic with another software just to get the coverage I need then it becomes useless.

 

Overall I have been VERY happy with Mitchell ProDemand. The coverage is good, the user interface is ok, and the information is good.

 

ALLDATA has gone to crap the best I can tell, I used to use it at another shop I worked at and it was good back then, but the last time I used it (last year) I couldn't find anything I needed.

 

I think MotoLogic will be good when they get all the vehicles covered. My main parts supplier is Advance Auto and I have been very pleased with their company. If anyone gets Motologic keep us updated about whether the coverage has gotten better....

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I agree with Integrity Auto Care that it did not have some vehicles listed completely. I tried it for 2 months. It did have some features that All Data did not have but overall I think All Data had better vehicle coverage than MotoLogic. I think AA is still working on the kinks of the program and I was told that a management portion of the software is coming down the pipeline.

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  • 1 month later...
  • 6 months later...

FYI for anyone looking for more recent info on Motologic. We just started with Motologic. They admit to some gaps BUT they are constantly adding vehicle and info.

 

Also - if you are looking for something and can't find it, you can call or message them and they will get you the requested info. Approx a 7 min turnaround time. I was very impressed with the diagrams. I always felt, with Alldata, like the diagrams and images were faxed from somewhere and then scanned in. That's the best way I can think to describe the almost blurry unclear images in some instances. The Motologic diagrams are crystal clear - some available in color and Mazda has the craziest interactive wiring diagrams.

They provide access to PI's from GM which are only available to dealers and...Motologic customers.

The price is right for us esp with the intro price for Advance customers and no contracts.

A big plus for me is that if I am in the middle of an estimate and one of my techs needs to look up something - I don't have to get kicked out of my vehicle - they have a quick spec option and unlike Alldata - their back button actually takes you back to the last screen, NOT the main menu which I found completely frustrating with Alldata.

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FYI for anyone looking for more recent info on Motologic. We just started with Motologic. They admit to some gaps BUT they are constantly adding vehicle and info.

 

Also - if you are looking for something and can't find it, you can call or message them and they will get you the requested info. Approx a 7 min turnaround time. I was very impressed with the diagrams. I always felt, with Alldata, like the diagrams and images were faxed from somewhere and then scanned in. That's the best way I can think to describe the almost blurry unclear images in some instances. The Motologic diagrams are crystal clear - some available in color and Mazda has the craziest interactive wiring diagrams.

They provide access to PI's from GM which are only available to dealers and...Motologic customers.

The price is right for us esp with the intro price for Advance customers and no contracts.

A big plus for me is that if I am in the middle of an estimate and one of my techs needs to look up something - I don't have to get kicked out of my vehicle - they have a quick spec option and unlike Alldata - their back button actually takes you back to the last screen, NOT the main menu which I found completely frustrating with Alldata.

This sounds very impressive, especially the 7 minute turnaround time on data holes.

 

Information gaps aside, does it include all the features that Mitchell/Alldata have?

Or asking another way, is Motologic a true replacement for Mitchell/Alldata, or would you need to use both?

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We use these programs for strictly labor times for estimates and technician support. Using software for these purposes, there's no need to "supplement".

 

They are in the process of developing a shop management system, so if you use Alldata/Mitchell in that capacity you would have to continue to do so for until Motologic got theirs up and running.

 

They have an interactive demo on their website that allows you to play around and see how everything is laid out and how the navigation works.

A plus for me was when I called for pricing etc. they weren't pushy salesmen, they were very helpful. Called within just a couple of hour, got me logged in, 15 min tutorial and we were up and running.

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We use these programs for strictly labor times for estimates and technician support. Using software for these purposes, there's no need to "supplement".

 

They are in the process of developing a shop management system, so if you use Alldata/Mitchell in that capacity you would have to continue to do so for until Motologic got theirs up and running.

 

They have an interactive demo on their website that allows you to play around and see how everything is laid out and how the navigation works.

A plus for me was when I called for pricing etc. they weren't pushy salesmen, they were very helpful. Called within just a couple of hour, got me logged in, 15 min tutorial and we were up and running.

Excellent. Are you allowed to reveal their pricing, or is there a non-disclosure on it?

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Excellent. Are you allowed to reveal their pricing, or is there a non-disclosure on it?

I'm locked in at 29.95 for three months, 49.95 month before switching to 99.95. SHE software is scheduled to release in May, but I'm hearing estimates of $300 a month for the software. That's a touch high for us, we're a small shop, I just don't feel comfortable at that price range. I've noticed over the past few months with all data manage that it's really lacking and complicated in some important areas, which some were addressed with the mobile version, but the mobile version eliminates a good bit of the functions. Very interested in seeing AAP's try at a sms system!

 

Sent from my SCH-I605 using Tapatalk 2

 

 

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  • 6 months later...

From what I'm being told it will officially launch early in the year or late december. It's being soft launched to shops without current sms systems. Those that have used it or seen it that I've talked to said it's work flow is the best they've seen but that's only compared to all data and mitchell. I'm really considering it but I'm not very excited about switching and trying to learn a new software. I also have concerns in regards to integrated part ordering as from what I've heard that may only be available for advance stores (this is only speculation from what I've been told)

 

Sent from my SCH-I605 using Tapatalk

 

 

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  • 2 months later...

I've been using Motologic for a little over a month now and I'm well pleased. The diagrams are great and everything seems very easy to find . I use Mitchell now and hate the prodemand. It takes so long to find anything, if you find it at all. I'm waiting patiently to see if they will offer a management system and will consider switching if the price is right and options are right.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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