Jump to content

Happy Holidays from AutoShopOwner!


Recommended Posts

  • 11 months later...

Happy Holidays! Hope everyone has a wonderful X-Mas! Happy Hanukkah if you celebrate!


All the best this holiday season to you, and your families. This is the first year my 4 year old dauhter is actually understanding and waiting for Santa! I'm gonna have to eat he cookies...shhh..don't tell her! :D

Link to comment
Share on other sites

  • 11 months later...

AND a MERRY CHRISTMAS to You and all your family.


Especially to the gang here at ASO Happy Holidays to one and ALL



A few days before Christmas two men in Florida decided to go sailing while their wives went Christmas shopping. While the men went out sailing a terrible storm arose. They had great difficulty keeping the boat under control, and as they maneuvered their way back to land, they were grounded on a sandbar. They jumped overboard and had to push with all their might trying to get the boat into deeper water. As they were doing this, the wind was blowing terribly, the waves were rushing up upon them, and they were soaking wet and knee deep in mud. One of the guys looked at his buddy and said, "You know, it sure beats Christmas shopping though."




Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Have you checked out Joe's Latest Blog?

      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
  • Similar Topics

    • By jadetrost
      Hello guys I’m Jade Trost 56 years. New  on this forum 
    • By nptrb

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Greg Buckley and Carm Capriotto discuss the importance of education and communication to our senior communities. Greg shares stories from his own experience, emphasizing the importance of community involvement and customer satisfaction. The intensity and dedication of senior women attending an event shows there is a need to teach for for them to learn. Show Notes
      (00:09:21) Greg discuss their impressions of the women attending the event and how impressed Greg was by their note-taking and dedication to learning.  (00:10:30) The importance of shop owners promoting their profession and industry and encourage others to consider implementing similar educational initiatives. (00:24:53) The importance of finding a service provider who treats customers with respect and how to approach a service counter. (00:27:43) Greg discusses the different angles and opportunities for his "Drive Safe, Drive Smart, Drive Healthy" program, including collaborating with organizations like the Delaware State Highway Safety Association and AARP. (00:30:42) Greg discusses the benefits of incorporating these topics into the service advisor training. (00:35:02) Greg talks about using social media, specifically live videos, to showcase educational content and safety issues encountered at his shop. He mentions obtaining permission from customers to use their videos for marketing purposes. (00:35:35) Greg shares a story about a customer who was surprised by a $600 bill after an inspection of her car. Greg discusses how he handled a customer complaint and how it led to positive word-of-mouth referrals. (00:41:11) Greg talks about the success of his new store in Millsboro, Delaware and the importance of community involvement and giving back.
      Thanks to our Partner, NAPA Auto Care Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care Connect with the Podcast: -Follow on Facebook:
      Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Live Training from Caldwell Community College

  • Our Sponsors

  • Create New...