Quantcast
Jump to content


The Great Pledge Revolt


xrac

Recommended Posts

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Have you checked out Joe's Latest Blog?

         3 comments
      Got your attention? Good. The truth is, there is no such thing as the perfect technician pay plan. There are countless ways to create any pay plan. I’ve heard all the claims and opinions, and to be honest, it’s getting a little frustrating. Claims that an hourly paid pay plan cannot motivate. That flat rate is the only way to truly get the most production from your technicians. And then there’s the hybrid performance-based pay plan that many claim is the best.
      At a recent industry event, a shop owner from the Midwest boasted about his flat-rate techs and insisted that this pay plan should be adopted by all shops across the country. When I informed him that in states like New York, you cannot pay flat-rate, he was shocked. “Then how do you motivate your techs” he asked me.
      I remember the day in 1986 when I hired the best technician who ever worked for me in my 41 years as an automotive shop owner. We’ll call him Hal. When Hal reviewed my pay plan for him, and the incentive bonus document, he stared at it for a minute, looked up, and said, “Joe, this looks good, but here’s what I want.” He then wrote on top of the document the weekly salary he wanted. It was a BIG number. He went on to say, “Joe, I need to take home a certain amount of money. I have a home, a wife, two kids, and my Harly Davidson. I will work hard and produce for you. I don’t need an incentive bonus to do my work.” And he did, for the next 30 years, until the day he retired.
      Everyone is entitled to their opinion. So, here’s mine. Money is a motivator, but not the only motivator, and not the best motivator either. We have all heard this scenario, “She quit ABC Auto Center, to get a job at XYZ Auto Repair, and she’s making less money now at XYZ!” We all know that people don’t leave companies, they leave the people they work for or work with.
      With all this said, I do believe that an incentive-based pay plan can work. However, I also believe that a technician must be paid a very good base wage that is commensurate with their ability, experience, and certifications. I also believe that in addition to money, there needs to be a great benefits package. But the icing on the cake in any pay plan is the culture, mission, and vision of the company, which takes strong leadership. And let’s not forget that motivation also comes from praise, recognition, respect, and when technicians know that their work matters.
      Rather than looking for that elusive perfect pay plan, sit down with your technician. Find out what motivates them. What their goals are. Why do they get out of bed in the morning? When you tie their goals with your goals, you will have one powerful pay plan.
  • Similar Topics

    • By Transmission Repair

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Do you find yourself making excuses not to hire a business coach? Tom Sciortino shares his experience with coaching and how it has helped him make changes in his business, resulting in an increase in average ticket and KPIs. He emphasizes the importance of seeking help and not waiting around for things to change, and encourages young people in the industry to seek guidance and coaching. Listen to this episode to learn how coaching can help you identify blind spots, gain a different perspective on your business, and prepare for the future. Tom Sciortino, Total Automotive, Buffalo, NY. Tom’s previous episodes HERE
      Watch Full Video Episode Benefits of Hiring a Business Coach (00:01:32) Tom shares his experience of hiring a business coach and how coaching has changed over the years. Learning from a Business Coach (00:05:04) Tom compares hiring a business coach to getting an MBA at 60 years old. He talks about how he is learning more now than ever before and how it is important to keep up with the changing landscape of the automotive industry. Importance of Adapting to New Technologies and Marketing Strategies (00:05:51) Carm and Tom discuss the importance of adapting to new technologies and marketing strategies in the automotive industry. Young People Seeking Help (00:08:14) The benefits of seeking help from a business coach for young people in the automotive industry. Staff Buy-In (00:09:17) The importance of bringing staff along and showing them the benefits of changes made with the help of a business coach. Choosing the Right Coach (00:14:02) The process of choosing the right coach and the importance of compatibility and focus on specific priorities. Limiting Schedule (00:16:47) Tom's coach advised him to slow down and limit his schedule, which resulted in an increase in average ticket and KPIs. Limiting Waiters (00:18:29) Tom's coach also suggested limiting the amount of waiters to reduce pressure on the service rider and technicians, which led to a trend of customers dropping off their cars instead of waiting. ADAS Equipment (00:19:51) Tom trained two employees to do his ADAS calibrations and attended a training session to network with other interested shops. Thanks to our Partner, Dorman Products. Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour
      Connect with the Podcast:
      -Join our Insider List: https://remarkableresults.biz/insider
      -All books mentioned on our podcasts: https://remarkableresults.biz/books
      -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
      -Buy Me a Coffee: https://www.buymeacoffee.com/carm
      -The Aftermarket Radio Network: https://aftermarketradionetwork.com
      -Special episode collections: https://remarkableresults.biz/collections
       


      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      This episode is sponsored by AutoLeap. AutoLeap is a cloud-based all-in-one automotive invoice software that helps you supercharge your mechanic shop. Their customers have experienced:
      30% increase in revenue by improving transparency and trust
      50% reduction in time spent researching and ordering parts
      10% increase in profit margins through robust reporting
      Click here to learn more about AutoLeap and schedule a demo:
      AutoLeap Link: http://bit.ly/3GRgO88
      In this podcast episode, Coach Chris Cotton from Autofix Auto Shop Coaching discusses the importance of self-worth and self-esteem for auto repair shop owners. He emphasizes shop owners' responsibility towards their customers and employees and encourages them to celebrate their wins and join local business groups for support.
       
      Coach Chris, emphasizes the importance of finding like-minded people for support and notes that success is not measured by the number of cars repaired. The speakers provide their contact information for those who need additional support and encourage listeners to keep working towards their goals.
       
      Self-worth and self-esteem [00:00:52] Coach Chris Cotton discusses the importance of self-worth and self-esteem for auto repair shop owners and how it can impact their relationships with customers and employees.
       
      The responsibility of being important to many people [00:02:40] Coach Chris Cotton talks about the heavy responsibility that auto repair shop owners have towards their customers and employees and how every repair and satisfied customer can boost their self-esteem.
       
      Improving self-worth and managing pressure [00:05:56] Coach Chris Cotton and Speaker 1 discuss ways to improve self-worth and manage the pressure of being important to many people, including setting boundaries, celebrating wins, and having a strong support system.
       
      The Importance of Support System [00:08:48] Having a support system can remind you that you're not alone in the industry and help you succeed.
       
      Self-Worth is Not Measured by the Number of Cars Repaired [00:09:30] Your worth is measured by the value you bring to each person who trusts you with their vehicle.
       
      Reminder to Keep Working [00:09:55] Don't stop working today because tomorrow needs you.
       
      Don't forget to rate and review us!
       
      Connect with Chris:
      [email protected]
      940.400.1008
      www.autoshopcoaching.com
      Facebook: https://www.facebook.com/AutoFixAutoShopCoaching
      Youtube: https://bit.ly/3ClX0ae
       
      #autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair
       
       
       
       
      Don't forget to rate and review us!
       
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      One of our listeners emailed in with the following question.
      I Always wondered why, when we have another marketing company review and grade our website, it always come out pretty crappy on the scorecard? From loading speed, to keywords, SEO, overall performance etc. I have used Lighthouse and some other things to gauge the performance, but the numbers never seem to match what the other party produces. I feel like some marketing companies use smoke and mirrors for selling their websites that really may not be any better than what we already have. I’m sure this is an issue for others too.
      We answer that question in this episode.
      Talking Points
      There’s a big difference between a solicited audit and an unsolicited audit There are no standards in place Much of what is done in marketing is based on opinion or an internal belief system Trust your “BS meter”  
      How To Get In Touch with Cinch CRM
       
      Website - https://cinch.io/ 
      LinkedIn - https://www.linkedin.com/company/cinchplatform/ 
      Facebook - https://www.facebook.com/CinchPlatform/ 
      YouTube - https://www.youtube.com/@CinchPlatform 
      How To Get In Touch with Shop Marketing Pros
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Thanks to our partner, RepairPal. Visit the Web HERE
      Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Free Diagnostic Time: Is It Worth It for Auto Repair Shops?


  • Our Sponsors

×
×
  • Create New...