By Joe Marconi
Let's face it, all of us were affected by COVID-19. Some more than others. One of the biggest issue is the feeling of uncertainty....what we call the unknown. But, humans are no strangers to tough times. Tough times brings clarity and opportunity. It forces us to create new strategies in an effort to improve both our business and personal life.
We cannot turn back the hands of time. 2020 will be behind us in a few days. Work hard now to make 2021 a banner year. There has never been a time so important as now. Learn from the events of 2020. Create your new goals. Work on your people skills. Work on the numbers of the business.
I am sure all of us learned many lessons this past year, and one of them was to be financially prepared for a crisis. While COVID was different, the financially-stronger shops did do better.
Lastly, have a positive mindset at all times. And set the right tone as the leader of your shop. Your positive attitude will create the right culture and a pathway to better times.
What lessons have you learned and would like to share?
There are a lot of variables when we talk about shop efficiency. There is culture, environment, leadership and more. There is no single formula that can solve shop efficiency. But if there are the right guidelines, our panel today, certainly has the answers. A big thank you to Chris Monroe, Joe Marconi, and Kevin Vaught for sharing their expertise for you. So many small things done right makes for improved efficiency.
Chris Monroe is a coach who owns Monroe Tire & Service at Shelby, NC., Joe Marconi is a coach who also owns Osceola Garage at Baldwin Place, NY., and Kevin Vaught is a former multi shop owner and is an Elite Worldwide Business Development Coach
The key talking points from this episode are already done for you on the show notes page at https://remarkableresults.biz/a201
Our air compressor just gave out. I was looking around for a new one since the cost to replace the motor and pump is about $900.00. What brand air compressor would you all recommend that can put up with the heat and daily usage ?
Thanks for your help in advance.
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Is anyone using 1st mile merchant services for CC processing? They are partners of Mitchell 1 and seem to offer great rates and options. They also provide customer financing. I’m considering switching from my current processor but would like to hear real world experience before hand.
Hey everyone. I'm planning on opening in about 3 weeks and am looking for a credit card processing company. Are there any geared for our type of business? Does anyone recommend Intuit for it's ease of integration with Quickbooks? I'll be doing around $10,000 a month in CC payments averaging $200.00 per RO. Payments are predominately Visa or Mastercard swiped. A very small percentage of Amex, Discover or over the phone. If there is a company name that a lot of you experienced members would recommend, I would like to hear it.
Ok guys how is the best way to not eat some of our hard work when a credit card or debit card is handed to us and the counter when we're getting paid. I love cash but I don't see it as much as I used to . I don't care for checks any more since I've been burned in the past. And now on my jobs that are hundred and some over a thousand this takes a bite out of my profit. How are you dealing with this and how are you explaining it to your customers so they don't get upset?
Thanks for the help
We use our bank for credit card processing and they are not too bad. I tried a couple other places after falling for sales pitches over the years and it was a disaster so I have been reluctant to move away from the bank.
I know it "should" be less expensive to use a company outside of the bank. Got a flyer from The Automotive Payment Club promising:
Special APC pricing
No monthly PCI Fees
0 annual fee
No contract term
0 monthly junk fees
Free Credit card machine
Zero upfront/Start up cost
Anyone use these guys or have a company that they are happy with?