BBB

[CAautogroup]

Hello all,

How many are BBB accredited? Is it worth the cost? Any experiences or feedback?

 

- Nick 

 

 

[xrac]

Being BBB accredited only means you paid them money. BBB is one of the biggest rackets around. WE have a A+ BBB rating which only means that if they get a complaint on us we will respond. Never have I been a member or will I ever be one. Notice they don't give anybody a bad rating unless the business is bankrupt or there has been government legal action against them. Save your money. 

[FNGJWS]

It is indeed a racket. Unfortunately, many customers look to see if a business is BBB accredited before making a decision on where to have their car repaired. We look on the annual $650 expense as a necessary evil. 

Edited April 30, 2018 by FNGJWS

[DUFRESNES]

We had been with the BBB since the 80's at 450 a year.  Last year it went up to 850.00. I said no.  The salesperson said we had been given a great deal, but now it was 850.  We were A+ credited.  We just had a lady take us to the BBB. 1st she wanted one thing and we agreed.   Then she went back to the BBB with a 2nd request and we agreed.  She is now taking us to small claims court.  Go Figure

[gandgautorepair]

In today's world we have reviews in multiple places. People search reviews on all sorts of products and services. It's a different world now. Before internet reviews were so readily available then AAA and BBB were more important. Today I think nobody cares, since good info about a business is so easy to get. I've refused to pay a subscription to BBB and AAA just so I could get recommended. Don't need it.

[autobodyguys]

Pass on BBB. With Yelp, Google reviews and facebook review people are not turning to BBB anymore. But it is important to not have a low grade from them. 

[JimO]

I was a member in the early 70’s for about 5 or 6 years. Never saw the benefit and the cost failed to justify the expense so it was terminated. I doubt if today’s generation is even aware of the BBB which really makes it pointless.

[Transmission Repair]

There is a little-known free service that companies charge for.  Some reputation management companies are built entirely around this service.

The service is that they let you know, via E-mail,  if your shop gets a review, or any time your shop’s name is mentioned online.  Google offers this service for free and it’s called Alerts.  Google Alerts allows you to enter any name, website, company, or whatever you want to stay on top of.  For example, I listed my name, my shop’s name, my shop’s website, and my main suppliers into Google Alerts.

Google Alerts watches the entire internet including social media.  If you do a YouTube search for Google Alerts, there’s a lot of videos showing how you can may $100/day or more with Google Alerts.

I can go on about it, but it’s easier to simply go to https://www.google.com/alerts   Now you know!

Edited May 20, 2018 by Transmission Repair

[alfredauto]

$875 was my quote no thanks. Maybe before the Internet they offered a valuable service but now I'm just not seeing it. 

[Guest]

Not Bbb anymore. I quit a long time ago. They kept trying to upsell me more and who needs then now? People look to yelp or google.

[JustTheBest]

I agree 100% with all the comments. As a business owner, you CLEARLY see that it's... well, for the lack of a better word... "a racket". Problem is - what do your customers say? It's a difficult decision, but still expensive. 

Hope this helps!

Matthew Lee
"The Car Count Fixer"
PS: Hey, just opened registration to my new FREE training course - How to Double Your Car Count in 89 Days 

[ATSAutomotive]

They have been replaced by Google reviews.  I am honestly surprised that BBB is still around.  Skip paying them any money.  Does not offer any value to your company at all.