BBB

[CAautogroup]

Hello all,

How many are BBB accredited? Is it worth the cost? Any experiences or feedback?

 

- Nick 

 

 

[xrac]

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[FNGJWS]

It is indeed a racket. Unfortunately, many customers look to see if a business is BBB accredited before making a decision on where to have their car repaired. We look on the annual $650 expense as a necessary evil. 

Edited April 30, 2018 by FNGJWS

[DUFRESNES]

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[John Fabrega]

I have refused to join them for years. Won't due business with a business that has such unethical business solicitation scare tactic practices. I would give them an 'F' rating if they could be rated.

[gandgautorepair]

In today's world we have reviews in multiple places. People search reviews on all sorts of products and services. It's a different world now. Before internet reviews were so readily available then AAA and BBB were more important. Today I think nobody cares, since good info about a business is so easy to get. I've refused to pay a subscription to BBB and AAA just so I could get recommended. Don't need it.

[autobodyguys]

Pass on BBB. With Yelp, Google reviews and facebook review people are not turning to BBB anymore. But it is important to not have a low grade from them. 

[JimO]

I was a member in the early 70’s for about 5 or 6 years. Never saw the benefit and the cost failed to justify the expense so it was terminated. I doubt if today’s generation is even aware of the BBB which really makes it pointless.

[Transmission Repair]

There is a little-known free service that companies charge for.  Some reputation management companies are built entirely around this service.

The service is that they let you know, via E-mail,  if your shop gets a review, or any time your shop’s name is mentioned online.  Google offers this service for free and it’s called Alerts.  Google Alerts allows you to enter any name, website, company, or whatever you want to stay on top of.  For example, I listed my name, my shop’s name, my shop’s website, and my main suppliers into Google Alerts.

Google Alerts watches the entire internet including social media.  If you do a YouTube search for Google Alerts, there’s a lot of videos showing how you can may $100/day or more with Google Alerts.

I can go on about it, but it’s easier to simply go to https://www.google.com/alerts   Now you know!

Edited May 20, 2018 by Transmission Repair

[alfredauto]

$875 was my quote no thanks. Maybe before the Internet they offered a valuable service but now I'm just not seeing it. 

[Guest]

Not Bbb anymore. I quit a long time ago. They kept trying to upsell me more and who needs then now? People look to yelp or google.

[JustTheBest]

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[ATSAutomotive]

They have been replaced by Google reviews.  I am honestly surprised that BBB is still around.  Skip paying them any money.  Does not offer any value to your company at all.