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As a New BannerBuzz.com Customer You Get 20% Off Your First Order! Use Code: FIRSTORDER for 20% Off Custom Banners, Decals, Marketing Materials, and Any Custom Print Needs! Offer Does Not End


As a New BannerBuzz.com Customer You Get 20% Off Your First Order! Use Code: FIRSTORDER for 20% Off Custom Banners, Decals, Marketing Materials, and Any Custom Print Needs! Offer Does Not End


As a New BannerBuzz.com Customer You Get 20% Off Your First Order! Use Code: FIRSTORDER for 20% Off Custom Banners, Decals, Marketing Materials, and Any Custom Print Needs! Offer Does Not End

Service Advisors make or break your business


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Service advisors are the key people in your company. You can have the best techs in the world and it won’t matter if your service people are not providing outstanding service. I see too many service advisors with no enthusiasm and have feelings of indifference towards customers.

 

You want your business to fail, hire bad service advisors.

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As a New BannerBuzz.com Customer You Get 20% Off Your First Order! Use Code: FIRSTORDER for 20% Off Custom Banners, Decals, Marketing Materials, and Any Custom Print Needs! Offer Does Not End


As a New BannerBuzz.com Customer You Get 20% Off Your First Order! Use Code: FIRSTORDER for 20% Off Custom Banners, Decals, Marketing Materials, and Any Custom Print Needs! Offer Does Not End


As a New BannerBuzz.com Customer You Get 20% Off Your First Order! Use Code: FIRSTORDER for 20% Off Custom Banners, Decals, Marketing Materials, and Any Custom Print Needs! Offer Does Not End

Great comments! Did you know that the main reason why people do not return to a business is because they feel that the business does not care about them. Get to know your customers. Treat them like family.

 

Is it too much to ask to smile????

 

Outstanding customer service will grow your business faster than anything else. Your customers may not know what ASE is, or a Hunter Alignment Machine. BUT they do know when they have been misstreated.

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The other day I went to another shop, when I walked in the SA looked up with a don't bother me look, said something I can do for you without a smile bad attitude voice. You're right I remind even the techs that if you offend someone they'll forget you in 24 hrs, but will never forget the place of business. A freind went to a dealer for warranty work, 15 min deal, but got bounced around a half a day by two people, now he'll never go back and he and his wife buy new vehicles every year. When someone greets a client, to the client they are the company and the impression they leave is the impression they have of you!

 

Great Point! Your people working for you are always the face of your business. Your business is only as good as the people that are involved in it.

 

The first thing that happens in any business is the customer greeting.

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