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We have monthly mailers that we mail out to all of our current customers. It definitely helps but some months it's not enough either. That being said, I think the reason for that is, at least in my case, is because I'm not too consistent with sending out the monthly mailers. A lot of people really do like them and if I were to do it consistently every month, I think it would be a much better response. However, I have never lost money sending them out. Meaning, they always at least bring someone in who will pay for the whole campaign.

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We use Mudlick targeted mailing if we know a slow time is coming. For those surprise times when nobody show up, we use e-mail blasts through Kukui.

How successful has this been? Every time I get a bunch of ads in the mail I just toss them, hard for me to believe this works. How much do they charge you and how do they bill? Per house or a region?

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How successful has this been? Every time I get a bunch of ads in the mail I just toss them, hard for me to believe this works. How much do they charge you and how do they bill? Per house or a region?

 

 

Per mail piece. Direct Mail response rate is 0.25% - 0.50% so out of 1000 mailers if you get 2.5-5 people to respond you are in good shape. Of those you still have to convert. At best if you have a really compelling mail piece you might get 1-3% response rate. Response rate is always low on direct mail pieces but you have to think bigger picture which is brand awareness.

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I've personally had really good success with direct mailers. Better than online even. I didn't use mudlick though. I've considered trying them out, but honestly, I can see how their ads blend in with everyone else. Very bland.

 

I use a guy from California who does phenomenal on my mailers. I've gotten tons of compliments them and it's brought in a majority of my customers.

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Thanks for the good words, Matt! If anybody else wants to know how to do postcard mailings that really kick butt, please contact me. I've been doing Matt's for two years and he's growing. Postcards (done properly) work very, very effectively and the ROI is excellent. There are too many "marketing" companies out there selling postcards that have no clue.

 

You can reach me at [email protected] or call me at 800-536-3030. To see samples, go to www.imageoneads.com and look at Postcard Designs under the portfolio tab. My name's Robert.

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I can and will vouch for Robert's postcard effectiveness. Not only do they work in bringing customers into our shop, but the customers are very impressed with them.

 

It took Robert a while to convince me, but he is well worth every penny. I had a customer this week bring in a card we mailed out almost a year ago. That should tell you how much his cards get people's attention.

 

Not everyone may experience the results I did, but I can confidently say that his artwork and strategy will maximize your return.

 

As for his honesty, Robert has actually advised me at times to wait on mail-outs to time seasons and holidays just right. Finding a marketing person who will tell you 'Hold on to your money right now, we'll get better results in a month or so' is extremely rare these days.

 

FWIW, Robert has not told me I will get any sort of spiff or discount for referrals or my testimonial.

Edited by mmotley
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Great thank you for the testimonal.

 

On another note we run Yelp! ads and have landed a good amount of clients through it. Over 1,000 views a month more off the ads and we probably get a phone call 20% of the time. Check our Yelp! page out...

 

http://www.yelp.com/biz/brakes-to-go-mobile-brake-repair-austin-2?sort_by=date_desc

Edited by Jonathan Ganther
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  • Have you checked out Joe's Latest Blog?

         4 comments
      A recent study, done by Harvard Business School, concluded that the real problem with attracting and retaining employees has more to do with the workplace environment, not pay or benefits. While the study did find that an adequate pay plan and offering an attractive benefits package did help with recruiting and retention, it’s not enough to satisfy the needs of employees, especially those of front-line workers.
      The study also stated that in 2021, many companies were convinced that giving raises, sign-on bonuses, and other perks would solve the worker shortage problem and prevent people from quitting. However, this strategy did not work. So, what does work regarding attracting quality people and keeping them employed?
      Essentially, it all comes down to the culture of your company.  Management: do all it can to consider the individual needs of your employees. Your employees want to feel that they have a voice, that their opinion counts, and that their role in your company is both respected and recognized. Yes, pay and a great benefits package will go a long way toward making your employees feel secure, but that’s only financial security. People want more than money.
      To attract and keep top talent requires creating a company that people feel proud to work for. You need to reach the hearts and minds of your employees. Become a leader that people are enthusiastic about working for. You want your employees bragging to their friends and family that your shop is a great place to work!
      Step one to attracting and retaining quality employees: Create an amazing workplace environment for your employees!  Trust me, happy employees make happy shop owners too!
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