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How is Elite different from Management Success or ATI? There website looks the same. "Make more money, have less stress and take more time off". Those are the promises all the automotive management companies are making. What's the difference?

Edited by cshann19
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How I'd Elite different from Management Success or ATI? There website looks the same. "Make more money, have less stress and take more time off". Those are the promises all the automotive management companies are making. What's the difference?

 

 

I guess I will chime in as I am working with Elite as a client.

 

With any management coaching, your success really depends on you. You have to implement the changes that are necessary for improvement. With that being said I think that any management coaching probably has value. The different I see mostly is the people involved with Elite over the other companies. I look at it like this... Elite is like the special forces of the management coaching (lol). What I mean by that is their organization is not as large as Management Success or ATi it seems however they have a concentrated group of really experienced and successful coaches. I have several friends involved with Elite and I have never heard one complaint about the confidence they have in their assigned coach. ATi on the other hand I have heard of dissatisfied clients on numerous occasions. The solution to this as far as I have seen is "call ATi, they will reassign you to another coach." IMHO that is a scary thought to not have confidence in a coach that is assigned to you after you have forked over a bunch of money.

 

In regards to my experience with Elite I am very happy with them and they have been an invaluable resource to me in turning around my business.

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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