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ADealerTech

Help me to help attract and keep new techs in the industry.

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Hi Guys,

 

I love to read here and educate myself on the other side of the shop. Often I see posts about not being able to find techs or all the new techs do not possess the skill and ability to survive in the field or to be compatible with the position you need to fill.

 

I happen to run the Facebook group Automotive Technicians, a 12,000+ member strong community of technicians from around the country. We get a lot of aspiring technicians rolling through and they all have the same concerns, questions and difficulties getting into this field, and many more leave shortly after for a new career direction. I think we can both agree that this directly affects both us techs needing quality co-workers as it does you, the shop owners.

I want to put together a document that can address much of what they need to know and answer their questions and more importantly assure them through their insecurities. New techs have a lot of apprehension and insecurity and I feel if we can control this, we can increase the quality of job seeking candidates are out there.

 

I am going to type out some questions that will help me in this. I would really love a lot of different people to respond. If this is not agreeable with the administration here, I understand, and will understand if this gets deleted.

Our group is open for shop owners and managers to join, though admittedly some conversations may not sit well with owners and managers, I feel it is best we open the lines of communication and better this industry as a whole.

Thanks for your time in reading this and thanks to anyone who answers the questions. I will be checking often, so if you need any clarification on a question, just PM me.

---

Questions

---

 

1. How important is it that a new technician looking for employment with your shop has previously attended a dedicated automotive technician program? Do you prefer that the individual had gone to a nationally recognized school or a local community school? Are there any schools you are more inclined to hire from? Are there any schools your are less inclined to hire from?

2. What sort of tools do you expect a new technician entering the field have on day one of work in your shop? (Detailed lists welcome, but not expected.)

3. What level of pay do you expect to pay new technicians fresh out of school? (A range is best here, it's just to give them expectations.)

4. With this job being all about experience, how do you intend to handle technicians growth? Will you start them with oil changes and then keep feeling them out with more and more difficult jobs until they have the experience needed? Do you like to let them work alongside your more advanced techs to learn? (I find most technicians learn best from observing and then doing, rather than book instruction.)

5. What sort of information do you look for on an application and/or resume? Do you want a detailed tool inventory? Should they provide pictures of their tools? What sort of contacts do you prefer (remember this is for new technicians) to have listed?

6. What is your expectation for the amount of mistakes they will make? What sort of mistakes do you expect? What sort of mistakes do you expect to not see?

7. How can a new technician identify if they have what it takes or not? What level of learning is too slow?

 

8. How much time over book do you expect and allow for them to complete jobs when they are new? Will you speak with them when they are not meeting your expectation, if so, will you work with them or let them go?

9. What indicates to you that a tech is hungry to learn and how much are you willing to do to advance him beyond oil changes and other basic tasks if he shows aptitude/interest?

 

10. What are some bad habits that you would like new techs to be aware of and avoid?

11. (Final question.) In your opinion what is the best way for a new technician to develop diagnostic and electrical skills that are in short demand in this industry.

Edited by ADealerTech

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