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It's Alive! It's Alive! - - Dr. Frankenstein vs a mechanic -- same but different


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It’s Alive! It’s Alive!

Dr. Frankenstein waited for just the right thunderstorm to attach the clamps to his creation. As Igor threw each dead man switch into action a shower of sparks flew from the control panel. You could see the high voltage coursing through the Frankenstein creature as the lightning changed the shadowy glow of the laboratory. His pieced together monster began to thrive and move about. Then, with its arms stretched out straight, and its large hands dangling, it rose from the table and walked across the room. Dr. Frankenstein shouted out, “It’s Alive! It’s Alive!”

 

For a mechanic, bringing a car back to life may not be as spine tingling or as thrilling as an edge of your seat horror flick, but there are a few times when a few sparks might fly and some smoke might come rolling out from under the hood. In a way it could be compared to a horror scene sometimes, and it probably will make the hair stand up on the back of the boss’ neck, but it’s not Hollywood material. Although, it can make for a rather entertaining afternoon at the shop.

 

I guess in some peculiar way a mechanics job is somewhat like being Dr. Frankenstein. Let’s face it, on a daily basis a mechanic brings the dead back to life. We wander through the dead silence of creepy bone yards for body parts and other needed essentials from discarded creatures of the road. If need be, we’ll work late into the night like a mad scientist ripping the parts out of the donor with hammers, saws, and other tools. Then, like a fine surgeon, we’ll carefully stitch the replacement parts into our latest creation. After all the pieces are in place we’ll fill the different cavities with their proper bodily fluids, and then zap some electricity through its veins.

 

Even after all these years I still act a little like Dr. Frankenstein when the first signs of life emerge from the latest resurrection. Although, I’ve never used a lighting storm to bring a car back from the dead, a few extra jolts from the battery charger doesn’t hurt one bit.

Just like Dr. Frankenstein, a mechanic usually works in his laboratory (service bay) in solitude. Sometimes with a helper or an apprentice whose main tasks are collecting those various parts, throw switches, turning dials, holding body parts in place, and observing (and learning) what’s going on, while peering over the mechanic’s shoulder. All this, while using advanced technical, mechanical, and electrical processes that are only vaguely understood by the general mass of commoners out on the city streets. In the service bay (laboratory), mechanics and their helpers take those seemingly impossible arrangements of various materials and create a beast with unbelievable strength and power, and in some instances, their own version of a Frankenstein monster.

 

In the movie, those town folks said Dr. Frankenstein had to be crazy for thinking he could put this monster together, and even crazier to think he could bring it back to life. But, I’m sure there are quite a few common city dwellers out there who would think the same thing about a mechanic, if they ever saw all the bits and pieces strung out on the service bay floor that needed to be removed to change out a heater core on some cars.

 

Old Doc. Frankenstein could have used a few lessons in customer service, though. The last thing you want to see is an angry mob heading to your castle (or shop) because your latest creation has terrorized the town, or left somebody’s daughter stranded on the side of the road on a dark and gloomy night. I don’t think I would have fared any better than Dr. Frankenstein did when the townspeople came a calling with pitch forks, snarly faces, and flaming torches. Then again, I’m no Dr. Frankenstein. I’m not creating a one-time monster out of used parts. I have to bring these demons of the road back to life every day, and unlike the doctor… I’ve got more than just two different models to deal with!

 

Not to say old Doc Frankenstein didn’t have a few various attempts of improving on his stitched together creation along the way, you know, “Bride of Frankenstein”, “Frankenstein meets the Mummy”, and so on… but, none of them worked out any better than his first try. Ya can’t have that kind of success rate in the automotive trade though. Whether it’s a mummy or a daddy’s car the mechanic’s job is to bring them back to life as quickly and as efficiently as possible. I suppose it’s a good thing Frankenstein was a doctor in a horror flick and not a mechanic. His track record wasn’t all that impressive.

Still in all, to take a piece of machinery that hasn’t been in use or unproductive for years and then bring it back to life is like seeing Frankenstein’s monster rise off of that operating table for me. There’s a certain testosterone appeal in seeing your latest creation go from a pile of miscellaneous parts to a machine that roars to life as you open its throttle. I don’t know of any mechanic who doesn’t get a little bit of that Dr. Frankenstein grin on their face as the fumes and vibrations fill the garage when their latest accomplishment comes to life.

I suppose there’s a touch of ol’ Dr. Frankenstein in everyone. For some of us, we’ve taken that horror movie idea of bringing things back to life (mechanical things that is) as part of our own occupation. Oh sure, there’s a lot of boring, mundane chores in the mechanic world that have to be performed on a daily basis. It’s not at all like in the movies, you know. There are oil changes, radiator flushes, and other boring, run of the mill repairs that need to be done.

 

But, when the chance comes along to bring a piece of machinery back to its gear grinding, throttle snarling, sparks flying former self, you can bet we’ll be there in the shop. It might even be one of those stormy nights just like in the movie. With the flickering glow of the lightning dancing across the garage wall, and the thunder claps echoing in the distance, we’ll hook up the cables, and bring that metal monster back from the dead. And, I’m sure, we’ll be saying the same thing ol’ Doc. Frankenstein said so well in those movies, “It’s Alive! It’s Alive!”

 

 

 


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I enjoy writing these stories, and some of them do get published. I need to start thinking about taking some of the best ones and putting them into my next book. Publishing is expensive, and very little return on your investment, but... it ain't about the money as much as it is about putting a smile on a mechanics face after dealing with all the stuff we deal with.

 

Might as well keep writing. Seems to be pretty popular. LOL

 

As a mechanic/shop owner/ all that other stuff I do, creating a topic, a theme, and putting something down that's fun to read is still my all time favorite thing to do.

 

My kids used to love it when I'd tell a story to them that I made up (kids stories) they will always be my favorite audience.

 

Glad ya like the articles, and I'll keep coming up with new "themes" ya just never know what the next one will be... and neither do I.

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         0 comments
      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.
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