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Greener Grass - - Passion or Paycheck? Would it change if you changed professions?


Gonzo

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Greener Grass

 

You’re washing up after a long, hard day. Your shirt tail hasn’t stayed tucked in since lunch time, and everywhere you look there are more oil stains and dirt on your clothes from working on that last engine. Then the service manager shows up wanting to know why that last job isn’t finished, and asks if you can stick around a few more hours to get it done. You’re about to blow a gasket, but you keep your cool, and call home to tell them you’ll be late again.

 

Between the car problems, that lousy air hose fitting that blew apart, and that last repair order you got that listed the customer’s complaint as: “Car don’t go.” You’ve had enough. You slam the screwdriver drawer shut as you say to yourself, “I’m going to quit. I’ll find another way to pay my bills. I can’t take this anymore.”

 

Even the guys and gals coming out of technical schools wonder if this was the right choice. Most of them have the same worries: “Can I find a job? Will it pay enough?” Everyone wants to get out there and do what they were trained to do, and the road from just being a lube tech seems so long and narrow that the thought of changing careers creeps into the conversation.

 

I’m sure at one time or another we’ve all thought about trading in the toolbox for a cubical office job. There’s such an investment in training and tools that you have to wonder. “Is it all worth it? Is there anything else I could do? Is there greener grass somewhere else?” If you listen to some of these motivational speakers they’ll tell you, “Don’t follow your passion - follow the money. Your passion may be the thing you love to do, but money makes the world go around. Life’s too short to train and become an expert, go where the money goes, do what pays the best!”

 

Then the question is asked, “Is there any money to be made in this trade, or am I just fooling myself? Should I start thinking about a different line of work?” Anybody who’s been around a while will tell you the real money in this business is for those who have the knack and the temperament to deal with the ups and downs. If you’re the type of person who finds mechanical things fascinating, or an automotive related TV show entertaining, or an old restored ride rumbling down the road makes you strain your neck for a better view…well then, you’ve got a passion for things mechanical.

 

I’ve known a lot of guys who left the trade for one reason or another and then eventually came back to it. Now why is that? Why would you hang up your wrenches, and then decide to come back to it later on? I thought the pay was terrible, the working conditions were too rough, and the training was too much? It’s probably the same reason why you’re reading this. It’s in your blood. Cars, boats, trains, heavy equipment, etc… those mechanical wonders that make the industrialized world move progressively forward into the future are part of your make up. Ya can’t change who you really are. Money may change how you’re involved with all things mechanical, but I’ll guarantee you’ll still find room for them.

 

If you check the average income for technicians across the country the figures are simply appalling. Who in their right mind would invest thousands and thousands of dollars into personal equipment to repair something that needs such a highly skilled person to properly repair them? Only to be put at the bottom of the list of important contributors that keeps this society on the road? Yep, the mechanic knows that scenario all to well.

 

I tried to figure out how they arrived at these income figures. From what I could find out the national average is based on every facet of the automotive world. From the lube tech, tire shops, muffler shops, brake specialty shops, and various dealership/independent shops. I find their results rather misleading.

 

If they did the same analysis on the average salary of a chef they’d find the same huge differences between them as well. Just as it is in the automotive field there are different levels of compensation. The person who preps things in the kitchen is just as much a chef as the person whose name is on the door. So why are there so many variations in income levels?

 

Its training and your expertise that makes the difference, you’ve already got the passion for it. Gee, the three things some of those so called expert motivational speakers tell you to ignore. So if the main reason you’ve thought of changing professions is based on an average salary…think again… your passion may win out in the long run. Now all you need is that training and expertise.

 

This trade is like any other trade… with one exception. Not all you know today is going to help repair the cars of the next generation. You have to constantly learn something new. Training is what is going to make the difference; it’s a never ending pursuit of knowledge on new technology, procedures, and tools.

 

Just remember that passion that got you started. It’s still there. Learn as much as you can about your trade, learn it well, and be the best that you can be, that greener grass may be a lot closer than you think.

 


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  • Have you checked out Joe's Latest Blog?

         0 comments
      Auto shop owners are always looking for ways to improve production levels. They focus their attention on their technicians and require certain expectations of performance in billable labor hours. While technicians must know what is expected of them, they have a limited amount of control over production levels. When all factors are considered, the only thing a well-trained technician has control over is his or her actual efficiency.
      As a review, technician efficiency is the amount of labor time it takes a technician to complete a job compared to the labor time being billed to the customer. Productivity is the time the technician is billing labor hours compared to the time the technician is physically at the shop. The reality is that a technician can be very efficient, but not productive if the technician has a lot of downtime waiting for parts, waiting too long between jobs, or poor workflow systems.
      But let’s go deeper into what affects production in the typical auto repair shop. As a business coach, one of the biggest reasons for low shop production is not charging the correct labor time. Labor for extensive jobs is often not being billed accurately. Rust, seized bolts, and wrong published labor times are just a few reasons for lost labor dollars.
      Another common problem is not understanding how to bill for jobs that require extensive diagnostic testing, and complicated procedures to arrive at the root cause for an onboard computer problem, electrical issue, or drivability issue. These jobs usually take time to analyze, using sophisticated tools, and by the shop’s top technician. Typically, these jobs are billed at a standard menu labor charge, instead of at a higher labor rate. This results in less billed labor hours than the actual labor time spent. The amount of lost labor hours here can cripple a shop’s overall profit.
      Many shop owners do a great job at calculating their labor rate but may not understand what their true effective labor is, which is their labor sales divided by the total labor hours sold. In many cases, I have seen a shop that has a shop labor rate of over $150.00 per hour, but the actual effective labor rate is around $100. Not good.
      Lastly, technician production can suffer when the service advisors are too busy or not motivated to build relationships with customers, which results in a low sales closing ratio. And let’s not forget that to be productive, a shop needs to have the right systems, the right tools and equipment, an extensive information system, and of course, great leadership.
      The bottom line is this; many factors need to be considered when looking to increase production levels. While it does start with the technician, it doesn’t end there. Consider all the factors above when looking for ways to improve your shop’s labor production.
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