Quantcast
Jump to content


Recommended Posts

Posted

Multiple Answers

You’re at the emergency room, you’re left arm is swelling up, pain relief is a priority. The initial diagnosis involves a few x-rays and checking your vital signs. The nurse writes down all the information on your chart and then places it by the door of the exam room so the doctor can read it. The doctor enters the exam room already flipping the pages of information, and takes a seat on the little stool. The doctor introduces himself, “Hello, I’m Doctor Smith,” with the formal introductions out of the way the next question is usually in regards to the information on the chart and his initial evaluation. He asks, “So, how’d ya break your arm?” Without hesitation, you go into a detailed explanation of how it all happened. In some case the story is very important to the diagnosis, while other times it’s just another one of those typical stories the doctor has probably heard before. Never the less, they’ll listen. (I think they call that “bed side” manner.) When your tests are done, the cast is applied, and you’ve got a few pain meds prescribed, it’s off you go to home sweet home.

Now what in the world does a trip to the emergency room have to do with cars? Well, nothing, and everything at the same time. If you’ve ever stood at the service counter and was asked, “So what’s wrong with the car?” you might find this interesting. Just as the doctor asked when he entered the exam room there is a few primary questions to answer at the service counter. At the emergency room it’s all about gathering pertinent information about the problem and it’s the same at the service counter. There’s no doubt even at the ER the answers to the questions can be jumbled up and misleading as they can be at the service counter.

The service writer isn’t asking, “How you broke you’re car.” But, “What’s wrong with the car.” For some people answering that question with, “It doesn’t shift, or the battery is dead every morning” isn’t possible. They somehow start in the middle and work back to the beginning of their story, and then finally to the real reason why they are there. I’m still baffled at the answers I get on these occasions, and just like the ER doctor, listening to the various replies takes a bit of patience. Sometimes I have it… sometimes I don’t.

Let’s face it; I fix cars not people. If I could ask the car directly I probably would. But, as it is, the car can’t speak. (Yet) In the meantime, standing at the service counter and deciphering the bits and pieces of information from the owner seems to be the best way. Needless to say, at times, there’s a lot of piecing together be done.

Granted, a lot of people don’t know the first thing about cars and with the internet full of suggestions and friends with more than a cursory knowledge of the modern automobile the confusion at the service counter can be overwhelming. I hear all kinds of wild and exotic solutions and explanations about car problems when I’m standing at the counter. All this random information might seem important, when in reality, most of the time, less = more.

The other day I had an encounter at the counter after asking the usual question, “What’s wrong with the car?” It was definitely one of those multiple answer and confusing explanation type of situations. I generally keep notes as people are explaining things to me. I was going to need a lot of scratch pad on this one.

The owner began with, “It doesn’t start every once in a while.”

Our conversation covered the typical reasons for an intermittent no start, which also brought up the diagnostic hassles with this type of problem, and the problems of trying to find intermittent issues.

“As long as I can duplicate the problem I can fix it,” I told him.

“Oh, you won’t have any trouble with that,” he answered, “It does it all the time.”

Now that’s interesting, before it was once in a while, now it’s all the time. I think I’m somewhere in the middle of this story right about now… I hope we get to the finale soon. Cross out intermittent and below that write “does it often” on the scratch pad.

“That’s slightly different from what you just told me. When you say all the time, do you mean once in a while or do you mean,” holding my fingers up for quotations, “all” the time?”

He answered, “What I mean is, it’s doing it more often now.”

“That’s great,” I said with a smile, “I’ll be able to find the source of the problem much easier now. Let’s get it into the shop as soon as possible and run a few tests.”

“Super, I’ll get it towed in this afternoon,” he cheerfully replied.

“Wait a minute,” I answered with a questioning tone, “Why a tow truck?”

“I’ve tried to start it every day for the past 2 weeks and it still hasn’t started. That’s what I’ve been telling you. It doesn’t start.”

I checked my scratch pad, several pages of jotted notes, turn back to page one, cross out “does it often” below it write D.O.A. It’s just another round and around story at the service counter.

I really wanted to tell this guy. “What if we started this whole conversation in reverse? So when I ask, “What’s wrong with the car?” You say, “It hasn’t started for the last 2 weeks, but before that it was intermittent at best.” I should have, but I didn’t. Would have made a whole lot more sense that way and probably would have saved a few pages of that scratch pad too.

Of course, there are the ones that have to lump everything and anything that has ever gone wrong with the car into their present story. (You’ll need a lot more paper to jot these stories down.) That simple question of what’s wrong becomes a dissertation of every little bump or bruise the car has ever had. And, they have to throw in every shop that’s worked on it and every part that’s ever been changed. Is it important? Well, kind of, but probably not as important as what’s wrong with the car now.

Ya just gotta smile, and go on. If it makes that particular customer feel better to tell every little bit about their car by all means… tell your story. Whatever way you’d like to tell it is fine with me, and it doesn’t matter about the multiple answers you have to the question or what order you want to tell them. I’ll try to keep up and sort out the important parts. Don’t worry, I’ve got plenty of scratch pads and pens. Will it change the outcome of the repair? Nope, not a bit. But I’m sure, just like any emergency room doctor will tell you too; these stories sure do make for an interesting day at the office.

 


View full article

  • Like 1


Posted

Just like you I find myself needing to take notes. This helps especially when I give my partner a synopsis of the problem the customer is having on a vehicle and suggest he talk to the customer before they leave. Then when they are talking to him and you would swear they are talking about a completely different vehicle and he's looking at me like "WTF? that's not what you said!" like I am crazy. Then when they leave I show him my notes that I took when they were talking to me and we just shake our heads. Somedays you just have to laugh otherwise the frustration will drive you mad!

  • Like 1
Posted

It is amazing the stories people tell and how they explain the problem they are having. It's more amazing when a husband and wife start to argue with each other over who's version of the story is correct! But, as you said, in the end, it makes an interesting day at the office.

  • Like 1
Posted

Don't you love it when people start by telling you that with what think it could be, or what they have read on the internet that they think it is, or what a friend told them. After they run through the whole list then you finally begin to get the story about what it is actually doing. More often than not the answer is so far from the things they suggested that it isn't even funny.

  • Like 1
Posted

What's really amazing is that it's the same no matter where you go or where you're at. There's always some wacky customer needing their car repaired. I'm just glad I can share these experiences and see the reactions of everyone else from across the country.

 

I enjoy reading the comments.

 

It's just another day at the service counter.

 

:wacko::(:unsure::huh::o:(:blink::rolleyes:;):D

Posted

On the many occasions where I've been busy, already having a rough day and some dipstick comes to the counter and I ask them, "What's wrong with the car?" and they start in with, "I changed this part, and this part, and I did this and that...etc..etc..." I look them right in the eye and say to them, "So..... "THATS" what's wrong with the car!!??!!"

 

They usually walk out, and quite frankly... I'm glad they did... don't need a backseat mechanic trying to help... I'm pretty capable of fixing it without extra cheap ass parts thrown into the mix.

  • Like 1
Posted

On the many occasions where I've been busy, already having a rough day and some dipstick comes to the counter and I ask them, "What's wrong with the car?" and they start in with, "I changed this part, and this part, and I did this and that...etc..etc..." I look them right in the eye and say to them, "So..... "THATS" what's wrong with the car!!??!!"

 

They usually walk out, and quite frankly... I'm glad they did... don't need a backseat mechanic trying to help... I'm pretty capable of fixing it without extra cheap ass parts thrown into the mix.

Gonzo, that cracked me up! It is probably what is wrong with the car. We had a BMW towed in yesterday for a no start. The owner tried to fix it by changing the fuel filter but broke the bolt that holds the fuel filter on. I have had a few customers that I told to never let their "boyfriend", "neighbor", "relative", etc. near a car with a wrench again.

Posted

I have a good friend that 'tries" to fix his own cars. Usually calls me before he starts to be sure it is something he can handle. Some time back he came in and wanted to change plug wires on his windstar van. Figured he was gonna do it here (it was on a Sat so I let him have a bay) so it should not be a problem. Gave him a routing diagram for the wires and told him "ONE OFF ONE ON YA CANT MESS UP"! Well an hour later he starts it and it has a miss. I stop and recheck his work and the wires are crossed. No biggie. He then proceded to tell me how his garage at home is sectioned out with carpentry tools on one section, plumbing tools another and so on. I ask him where his mechanic tools are. He has them in a locked box so his kids wont loose them. I looked straight at him and said "Just take the whole box to goodwill cause you cant work on cars!" We still get a good laugh outta that one!

  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By carmcapriotto
      Thanks to our Partners, NAPA TRACS, and Today's Class The "Great Correction" refers to a shift in the industry after a period of relative ease, likely due to pandemic related factors. The key concerns include a decrease in online searches for auto repair, rising costs, increased competition from dealerships, labor shortages, rapid advancements in technology (EVs, ADAS, AI), and the need to explore new revenue opportunities like key services, ADAS calibration, tires, and truck repairs. These issues suggest that the strategies that worked in the past may no longer be effective. Ryan Daily, Business Coach, The Institute Wayne Marshall, Business Coach, The Institute Fred Hule II, Business Coach, The Institute Show Notes Watch Full Video Episode Introduction of Guests (00:00:00) Market Challenges (00:02:14) Customer Education Importance (00:04:01) Effective Communication (00:05:16) Listening to Customers (00:06:49) Value of Language in Services (00:08:34) Customer Trust and Attrition (00:09:21) New Car Sales Impact (00:10:20) Facility Appeal (00:12:26) Investing in Facilities (00:14:09) Profitability Challenges (00:15:17) Mindset Shift in Shop Owners (00:16:16) Value Proposition Discussion (00:17:21) Continuous Improvement in Service (00:18:03) Understanding Profit Targets (00:18:49) Shop Management Systems (00:19:51) Training Service Advisors (00:21:06). Proper Vehicle Inspections (00:22:01) Communication with Customers (00:28:15) Follow  Up Strategies (00:29:45) Educating Customers on Maintenance (00:32:15) Company Culture and Staff Engagement (00:34:02) Understanding Expectations (00:35:59) Customer Engagement (00:36:55) Cultural Impact (00:37:36) Continuous Education (00:39:30) Investment in Staff (00:40:36) Onboarding Process (00:42:33) Industry Transformation (00:44:38) Adapting to Change (00:46:31)
      Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on X: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -Special episode collections: https://remarkableresults.biz/collections The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio
    • By marxautocenter
      Hello everyone,
       
       Currently we use RO Writer and Auto Vitals to manage our shop workflow. It works out very well overall, but I'm looking for a way to keep track of daily/weekly shop numbers in a clean and easy to read format. We found it difficult to get clear numbers in RO writer, and use the punch in/out feature in Auto Vitals for time keeping (which limits our reporting features in RO writer). I'm looking for other shop owners who use this combination to tell me they way they keep track of their daily/weekly numbers, such as technician hours worked/billed, comebacks, declined work, sold recommended (and develop a ratio from declined work/sold recommended).
       
      I'm working on a Google sheet now, but I'm looking for opinions on what you find easiest to read, while limiting entering too much information multiple times.
       
      Thank you for your comments in advance!
       
      Cheers!
    • By carmcapriotto
      Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network "I had mistook tasks for servant leadership. Servant leadership is critical. If I'm not there to serve the people that work for me, to empower them to do the best possible job that they can do, then I'm holding them back." Connor Tracy, Director of Partner Development at KUKUI, discusses leadership challenges in auto repair shops, the importance of delegation and empowerment, adapting to industry changes, and the role of technology and data in modern shop management. Discover practical tips to transition from being a micromanager to a leader who can drive business growth effectively. Connor Tracy, Director of Partner Development at KUKUI Show Notes Watch Full Video Episode Introduction and Episode Overview (00:00:00) Connor Tracy's Background (00:01:42). The Homecoming Story (00:02:01) The Importance of Delegation (00:04:41) Micromanagement Pitfalls (00:06:08) Learning from Mistakes (00:09:09) Shifting from 'Me' to 'Us' (00:09:40) Empowering Team Decisions (00:10:36) Challenges of Leadership Training (00:12:22) Personality vs. Leadership Skills (00:13:06) Customer Review Management (00:17:12) The Need for Coaching (00:18:58) Peer Mentorship and Outside Perspectives (00:19:51) Sales Territory Engagement (00:20:42) Industry Resets and Agility (00:21:13) Proactive Leadership (00:22:27) Data-Driven Decision Making (00:26:18) Trends and Business Performance (00:27:27) AI Integration in Business (00:28:43)
      Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -Special episode collections: https://remarkableresults.biz/collections The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/         Click to go to the Podcast on Remarkable Results Radio
    • By nptrb
      Welcome to 2025! As a new year begins, it’s time to start thinking about taxes. 
      For auto repair shop owners, understanding potential tax deductions is crucial for maximizing profitability. 
      This blog post will explore some common tax write-offs available to your business. It will help you keep more of your hard-earned money so you can achieve success!
       
      Understanding Deductible Expenses
      The IRS allows businesses to deduct “ordinary and necessary” expenses. 
      This includes costs that are common and helpful in the day-to-day operations of your auto repair shop.
       
      Cost of Goods Sold (COGS)
      This includes the direct costs associated with the parts you sell and install. 
      COGS covers everything from small items like spark plugs and brake pads to larger components such as engine parts and tires. 
      Accurate and detailed records of all purchases, including invoices and receipts, are essential when reporting these deductions.
      It’s critical to properly value your inventory at the beginning and end of the year because this directly affects your COGS and, consequently, your taxable income.
       
      Labor Costs
      Labor costs are another substantial deduction that you will want to claim.
      Labor costs encompass:
      Employee wages Employee salaries Employee benefits When examining your labor costs, be sure to report the gross wages paid to everyone, from mechanics and service writers to administrative staff. These are the people who keep your shop running like a well-oiled machine. 
      The employer-paid portions of Social Security, Medicare, and unemployment taxes are also deductible, along with various employee benefits like health insurance and retirement plan contributions.
       
      Operational Expenses 
      Operational expenses cover the day-to-day costs of running your business. 
      This category includes:
      Rent for your shop space (if you lease) Utilities such as electricity, water, and gas The maintenance and repair fees of your shop equipment and facilities Insurance for business liability, property, and company vehicles Expenses related to promoting your business, such as online advertising, print ads, and local sponsorships, fall under deductible advertising and marketing costs, which are also operational expenses.
      You can even deduct the fees paid to professionals and service providers such as accountants, lawyers, and other consultants for business-related services.
       
      Depreciation 
      Depreciation is often an overlooked deductible, but it is important in maximizing your profit, nonetheless, because it allows you to deduct the cost of long-term assets over their useful life. 
      Depreciation deductions apply to equipment such as lifts, diagnostic tools, and other essential items used in your shop. 
      If you have company vehicles that are used solely for business purposes, such as a tow truck, you can also deduct their depreciation.
       
      Other Deductions 
      COGS, labor costs, operational expenses, and depreciation are the core categories, but that doesn’t mean other dedications don’t apply. 
      Here are a few more auto shop costs to consider claiming:
      Employee training  Continuing education Business travel for industry conferences or training Unpaid invoices from customers (you may be able to deduct the unpaid amount as a bad debt!)
      And always remember. . . 
      Meticulous record-keeping is absolutely essential for substantiating your deductions. 
      Keep all invoices, receipts, and other relevant documentation organized. An online accounting system such as Quickbooks Online can help! 
      Tax laws can be complex, so consulting with a professional is highly recommended. They can provide personalized advice and ensure you’re taking advantage of all applicable deductions. 
      Remember: tax laws can change, so stay informed about any updates that may affect your business so you can stay on the right track to growth! 
      Proper planning and education will help you significantly reduce your tax liability and improve your bottom line year after year! 
    • By carmcapriotto
      Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:
      In our episode this week - roles are reversed!
      Our host Craig O’Neill allows himself to be interviewed by a friend of the show - Evan Wisner.
      This is one of those conversations you can turn on - laugh, and learn with.
      The reason for this role reversal? Evan had suggested it would be good for our listeners to get a chance to hear more about the journey which led Craig to develop a passion for focusing on communication and dive into what Craig sees as his goals with the podcast.
      Evan asked many questions which drew out meaningful discussion on topics including:
      Craig’s Early experiences in the industry What it’s like to grow up within the industry and it’s stigmas The effect a good ‘ambassador’ can have on others perspective of the industry Formative feedback that promoted early interest in communication skills Perspective on technology in communication pros/cons Craig’s mentors and the most important advice he’s received Early obstacles to improving communication and mindset Developing the ability to choose not to take offense to things Toastmasters then vs now. The joy of observing others improve their skills A reminder that it’s about progress, not perfection.
      Loyal listeners will find plenty of inspiration in this episode and emerge feeling great about the talent in our industry, and the value of friendships and relationships developed around mutual purpose. Those who have become familiar with Evan will appreciate the back and forth conversation that flows through many very thoughtful questions.
      The Word of the Day:
      Heedful
      - adj -
      Aware of and attentive to.
      Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:
      The Institute at WeAreTheInstitute.com. "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achieve success and financial peace.
      AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com
      AutoLeap at AutoLeap.com. Are you tired of juggling multiple tools to manage your auto repair shop? Say hello to the streamlined efficiency of AutoLeap, the #1 all-in-one Auto Repair Shop Management Software!
      Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings.
      In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound.
      Contact Information
      Email Craig O'Neill: [email protected] Watch Full Video Episode
      Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
      The Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors



×
×
  • Create New...