Quantcast
Jump to content


Recommended Posts

Just curious as to how others handle towing fees.

 

Example:

Customer called me today and said they needed to have their vehicle towed to my shop. They informed me that the belt had some off and the radiator is leaking. The customer was at work, but had left keys in the ignition before he left. Do I go ahead at the first opportunity to give him the cost of towing? Do I take a credit card number down??? I don't usually ask for credit card information or money down before performing repairs, so it doesn't feel right to ask for CC info for towing services. Do you roll this into the cost when you quote the repairs?

 

Also, is their any sort of special deal you can work with local towing companies? Are these folks I should be sending pizzas for lunch to earn their recommendation or handing them 3-5 business cards when they drop cars off? Still new to this end of the business (in other words, treat me like a dummy and assume I know nothing). Any advice and/or scenarios would be helpful or things to look out for. Vehicle walk arounds, etc.

Share this post


Link to post
Share on other sites


Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.




×
×
  • Create New...