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Beware: Con man rips off shop

Joe Marconi
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phynny Community Regular

phynny

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I thought that happened to me today! Except he paid 2k of a 4200 bill for a jasper motor and install. I was leaving anyway and I followed him and he didn't go "test drive" it as he stated. HMO believe he saw me and returned to the shop to pay...

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Gonzo Grand Master

Gonzo

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Years ago... and I mean "years" ago. I had a job come in from a sod company. I was to rewire their very large flat bed truck and get all the lights working. The bill was large. I think it was a little over a grand. It was in the winter time when work was slow and I was thankful to have such a large job to do.

A guy came in paid for half of the job with cash and the other half with a company check. The check was worthless. I tried to call, but the guy on the other end of the phone denied even writing a check. I could hear in the background of the phone the actual guy I talked to at the shop. These two guys were working up a scheme to keep me from collecting. I even went down to their business and ask for my money. No luck.

I ended seeking legal advice. Here's what I was told. "If you except even one thin dime for your services that's all you get. Anything written on paper (unless it's a certified money order --- which can also be faked) is entirely worthless. They do not have to honor it at ALL. Since you took cash for partial payment in the courts eyes you've have been paid."

Needless to say I was pissed.

I ended up going down to their warehouse area (an outside covered storage area next to their office) and "borrowed" a few rolls of sod. LOL

The place is still in business and they never asked for their sod back.

 

There's crooks everywhere.....

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    • Joe Marconi
      The Toolbox is Last to Leave, First is the Heart
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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

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