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What Do You Use As A Scheduling Tool?


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We have mitchell which is awful to try and schedule with and we have recently tried a white board which is better but not the best. I'd like some big scheduling book or something easier to track, any suggestions?

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  • 1 month later...

I'd love to see some more input on this too. We spent some time a year ago looking for new shop management software. I never found a product that met all the needs we have and would work for how we want to grow our business. More effective scheduling is one way we need to do this as out schecule is out 10 days or mose during busy times like now. We currently use Motoware, which works, but is not very effective and the developer has been very lacking in both adding features and most importantly producing a stable product. We are currently operating on a release that is three version updates behind because the newet version has bugs that we can not risk. On the positive note, new updates have added a schedule that can book time per job/bay and technition. The views to see this data when you're trying to book new work could use significant improvement, but for the most part it does work.

 

What is everyone else using?

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  • 7 months later...

Not sure if this is what you’re looking for, but just as a suggestion, we have software solutions that will enhance Mitchell’s current scheduling abilities. Our Who’s Calling Pro and Lube Sticker Pro both add the ability to add the vehicle, as well as the customer, during the scheduling process. See image for more details. Hope this helps.

post-1735-0-04537900-1396296060_thumb.jpg

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About 6 months ago, we started to use SMOTGO - is doesn't have labor guide integration, but I love it for the scheduling module. Was using a self created excel spreadsheet set up before. Prior to that I used an appt book.

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
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