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What is Identifix?


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just saw the name come up a couple times in the forum but couldn't find a thread explaining it

i went on their site and didnt understand fully as im currently in the shop and dont want to call and get answers and more info now

but i dont want to wait to get home either lol

so is it a tech help hotline?

is it a monthly subscription? or per call cost

currently using all data but i read some of you guys have both?

any more info on explaining this would be great!

thanks in advance!

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It is a monthly subscription to a site where people post repairs or known fixes to problems. I didn't start using it myself until about a year ago and wish I had done it years ago. If you have a question about something you are working on, 95% of the time someone else has seen it and posted the fixes. (ex. A/C inop on a 06 Ford Fusion--system mechanically is perfect--told to check for codes and found bad temp sensor in dash--over 40 responses to this fix for a problem I had never seen before) This monthly subscription has saved me countless wasted hours trying to diagnose a problem. They also have posted a lot of the actual factory diagnostic and pictures if you need it. Works much better than my mitchell a lot of times. Identifix is tied in with the iATN network but has a lot more detailed information.

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the absolute best resource for tech info....yes it is a subscription and it pays for itself in the long run. I am a owner/operator and have used identifix for 5 1/2 years now. When you are the only tech and you get stumped as we all have at some point you have someone to talk with ( you make a tech call) guaranted fix or you do not have to pay for the tech call..... You should try it,you will not be disapointed.....guaranteed! I have NEVER been let down.

John

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  • 4 weeks later...

It costs us something like $120 per month. They will give you a free trial if you ask them.

 

I've seen the free trials. They are all over iATN as well as other places. We haven't ran into much trouble diagnostics. Then again we do a lot of training and have more equipment then anybody we know. Might even lead to techs becoming brain dead looking for silver bullets. Might not be fair to comment until I see it for myself either.

 

The jist of my first post is I felt like I was being baited when they can't post the cost up front. Good or not that's just how it struck me and as mentioned was a big turn off.

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i left my infos on their website, a rep from Identifix called me explaining the whole service, told me it's $170/month (first 3 months at $140/month)

maybe because i'm in Canada ?!?

i have other things to take care, but you guys have sold me on this, i'll be getting it when i can.

Edited by Type S Zero
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