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Anyone know of Bolt On Technology?

Joe Marconi
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Gary A Community Regular

Gary A

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I just started using them. They have a lot of things to offer. They seem to get the weaknesses of Mitchell and come up with solutions. They have a lube sticker printing software program that calculates the next service by your choice of good-better-best oil change with intervals set by you. The next service due is calculated by miles per day if the vehicle has prior service history. Then it will automatically set the next appointment on the calendar. In speaking with them they have been very helpful when I have questions as there are many features that they offer. They have weekly webinars on using the program. They have different invoice layouts that are easier for the customer to understand like grouping each labor op separately by part, labor and total for each job. They are customizable as well.

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kgilliamjr Newbie

kgilliamjr

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I just started using them. They have a lot of things to offer. They seem to get the weaknesses of Mitchell and come up with solutions. They have a lube sticker printing software program that calculates the next service by your choice of good-better-best oil change with intervals set by you. The next service due is calculated by miles per day if the vehicle has prior service history. Then it will automatically set the next appointment on the calendar. In speaking with them they have been very helpful when I have questions as there are many features that they offer. They have weekly webinars on using the program. They have different invoice layouts that are easier for the customer to understand like grouping each labor op separately by part, labor and total for each job. They are customizable as well.

 

In addition to the 3 default interval settings, the latest release contains a Community Recommended Interval. This option allows users to select the Normal or Severe interval for that YMM vehicle. Additionally, that setting is remembered for that YMM and is used everytime that YMM is serviced. This was introduced to address the lawsuit regarding the 3 months 3000 mile global standard being outdated.

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Gary A Community Regular

Gary A

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I got an email from Mitchell about this one. Very interested in more info.

 

 

Ken is the manager there and has been very helpful. I see that he has joined the forum so I'm sure he will be able to help you out.

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EdwardGordon Mitchell1 Apprentice

EdwardGordon Mitchell1

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Ed Gordon

Mitchell1 Rep

Bolt-On was contracted to build add-on products for Mitchell1. The product name via Mitchell1 is ProPack which at this point offers 3 components:

1) REPORT PRO:

Report Pro 3:08 -

Report Pro provides your customers the information they need to understand the work performed and keep them coming back.

Enhanced reporting with by-the-job invoicing

Customized ‘themed’ template includes:

Affiliation logos, credit card logos, shop web site

QR code to add appointments to smart phones

SocialCRM and other links on PDF export

Configurable coupons

Enhanced tech worksheets

Service history by category, timeline and period

User defined colors, fonts, background

Manufacturer branded vehicle inspection sheets

2) LUBE STICKER PRO:

Lube Sicker Pro 2:13 -

Lube Sticker Pro ensures you never forget to add recommendations to your customer’s vehicle, and it never forgets to set the appointment in your shop management program for the next appointment.

Print windshield reminders with your logo

Books each customers next appointments before they leave

Accurately predicts when that vehicle should return for service

As easy to use as clicking a print button

3) MESSAGE PRO

Message Pro 1:54 -

Message Pro uses text messaging to connect you to your customers and their smart phones.

Send and receive text messages directly from your management repair order screen.

Provides cell number for shop to send and receive text messages

Provides efficient alternative to leaving messages on voice mail

No busy signals; get needed approvals/responses sooner

 

I hope this information along with videos will help.

If you would like more information please contact your local rep or myself if in NY area.

 

Ed Gordon

914-456-1015

[email protected]

post-632-0-00975600-1344808326_thumb.png

Edited by EdwardGordon Mitchell1
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  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      The Toolbox is Last to Leave, First is the Heart
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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

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