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Posted

Late Night Shift?

 

There is a tire company in my area that has a late night, Thursday. They are open to 8:00pm. I really don’t know how profitable they are, they never appear that busy on Thursday nights. Has anyone tried a late night or know of other auto service companies that extended the work day?

 

From what I am hearing, many national accounts are open extended hours, even Sundays.

 

By the way, trust me...I am not looking to extend an already very long week...just want to see what the competition is doing.

Posted

Joe the local Tire Kingdomm is open till 8 M-F. Not suer how late but are open Sat & Sun. I do stay lte to accomodate customers that need to come in for pick up or drop off. Bein its only me its not an issue. I dont advertise late hours but work late many nites which leads to people stoppng in. As it stands I am doin whatever necessary to keep the doors up.

Posted

Me Too. I'm a one man show show I do whatever I can to keep the cars coming in. I am actually ONLY open after 5:00pm. Some people say it is convenient, some not so much.

Posted

I have not had posted hours but since I have moved to my new location I am posting hours so I can get away from working 70-80 hours a week.

Posted

Late Night Shift?

 

There is a tire company in my area that has a late night, Thursday. They are open to 8:00pm. I really don’t know how profitable they are, they never appear that busy on Thursday nights. Has anyone tried a late night or know of other auto service companies that extended the work day?

 

From what I am hearing, many national accounts are open extended hours, even Sundays.

 

By the way, trust me...I am not looking to extend an already very long week...just want to see what the competition is doing.

 

 

One local dealer is running a second shift. I don't know if it is profitable or not. I think it is mostly fleet work.

Posted

I've ran a big crew and lots of hours... I've ran a skeleton crew and lots of hours ... lately it's just me and office help, I run fewer hours and fewer cars... but the most surprising thing.... after all said and done with... my actual take home dollars is almost exactly the same as it was when I was putting in 60 or more hours a week and a full crew. Go figure...

My thought these days (the older I get) 5 days a week is all I can stand... I'm going home, enough is enough... leave those long hours for the young guys... LOL

 

One local dealer is running a second shift. I don't know if it is profitable or not. I think it is mostly fleet work.

Posted

My hours, 7:30 to 6:00 m-f and 7:30 to 1:00 on saturday are long enough. I don't want everyones business, just 2-3 thousand people that get what i am about and that are excited about telling others about me. As a rule 20 percent of your customers create 80 percent of your business.

Posted

Late night...I have always had one late night :) My POSTED hours are Mon-Tues 8am-6pm WED 8am-8pm Thurs-Friday 8am-5pm Sat 8-2

Its a long week, but this seems to meet my customers need, and yes i do have most Weds eveings filled! :)

Posted

I used to have longer hours and also was open on Saturday. Life is too short to work it all away. I got 4 loaner cars and am now only open Mon. - Fri from 7:30 am until 5:30 pm. If the customer can't get there car there during those hours, I arrange a free loaner car. I have 2 teenage boys and they come first. I wasn't making much with extended hours when you factor in paying overtime. Read this and it might change your mind from working yourself to death. Marbles

Posted

I used to have longer hours and also was open on Saturday. Life is too short to work it all away. I got 4 loaner cars and am now only open Mon. - Fri from 7:30 am until 5:30 pm. If the customer can't get there car there during those hours, I arrange a free loaner car. I have 2 teenage boys and they come first. I wasn't making much with extended hours when you factor in paying overtime. Read this and it might change your mind from working yourself to death. Marbles

 

Great story. Life is about balance, and the scale needs to tip more in favor of family.

Posted

Joe, I would have to agree with you..."again.

 

I think most "guys" out there don't think of "life" as short.... that is until we all reach that 5-0 number... then you start taking a different look at things.

 

family is where I put my efforts into these days...

it's all you have when it's all said and done with... wait till you retire.. who do you think is going to come visit you... that guy that you changed his oil for the last 20 years... doubt it... but your family... now that's a different story.

 

never lose sight of what is REALLY important...

 

 

 

 

 

Great story. Life is about balance, and the scale needs to tip more in favor of family.

Posted

Joe, I would have to agree with you..."again.

 

I think most "guys" out there don't think of "life" as short.... that is until we all reach that 5-0 number... then you start taking a different look at things.

 

family is where I put my efforts into these days...

it's all you have when it's all said and done with... wait till you retire.. who do you think is going to come visit you... that guy that you changed his oil for the last 20 years... doubt it... but your family... now that's a different story.

 

never lose sight of what is REALLY important...

 

Amen!

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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