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Dealer tech with big ideas...

LexTech

By LexTech
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LexTech Rookie

LexTech

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Hello everyone. I recently found this forum and have been reading alot of posts. I was hoping to find aood forum site for this part of the auto business, and it seems I have.

 

Im a Master tech at an import luxury car dealer. Ive been turning wrenches since high school, and have been working as a dealer tech for over 10 years now. Ive always had the thought of opening my own shop, but Ive recently decided to seriously consider it and do as much research as I can. I have some ideas of the sort of business model I would like to create, and I know Ill have alot of questions about the process of starting and running a business. Like most techs, I have no formal business training, but Id like to think I have a good head on my shoulders and a decent amount of common sense.

 

Ill leave this post to just an introduction, and I will be posting other questions on the forum as they come up. I know I have alot to ask, so you will be seeing alot of me on here, im sure!

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  • 5 months later...
Gonzo Grand Master

Gonzo

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Glad to have ya... you'll find a wealth of knowledge here. And a few older wrench benders such as myself posting stuff all the time.

Running your own business is a challenge, I've been at it nearly 30 years. Has it been great, sure, has it been bad, sure... I still enjoy it, and I probably would do it all over again (I didn't just write that did I... OMG...I may regret that someday...) Hey, seriously though, if that's what ya want... GO FOR IT.

 

 

Hello everyone. I recently found this forum and have been reading alot of posts. I was hoping to find aood forum site for this part of the auto business, and it seems I have.

 

Im a Master tech at an import luxury car dealer. Ive been turning wrenches since high school, and have been working as a dealer tech for over 10 years now. Ive always had the thought of opening my own shop, but Ive recently decided to seriously consider it and do as much research as I can. I have some ideas of the sort of business model I would like to create, and I know Ill have alot of questions about the process of starting and running a business. Like most techs, I have no formal business training, but Id like to think I have a good head on my shoulders and a decent amount of common sense.

 

Ill leave this post to just an introduction, and I will be posting other questions on the forum as they come up. I know I have alot to ask, so you will be seeing alot of me on here, im sure!

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  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      Want to End Your Technician Shortage? Focus on Retention!
      By Joe Marconi in Joe's Blog
         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”

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