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Posted

Just got an email about Blue Yonder CC processing that sounds too good to be true. They say they only charge is $65 a month no start up fees, no transaction fees, no equipment fees, no hidden fees and no cancellation fees. It says it is compliant in all 50 states. Very tempting to try but I have been burned in the past. They are focusing on Auto Shop owners. Wondering what everyone else thinks about this. We would save over 10K a year.

 

Here is the website from my email: http://autorepairblueyonder.com/

 
 


Posted

It's most likely one of these companies that charges the customer the fees instead of the business owner. I have been approached by a couple of salesman that do it this way. Basically each transaction would have a 3% fee added to the customer's charge. Good luck explaining that one.

Posted

I was researching online and they started up Nov. 2017. I notice no physical address on their site it just says they are located in Atlanta Georgia with offices listed across the country. 

Posted

How can they offer the impossible? Magic? Someone has to pay the interchange fees. Our processor marks up the interchange a fraction like most. Here's a partial list of what Visa charges, so a way to get around it completely is not real. 

Current Visa USA Interchange Rates
Card-Type Interchange Rate
Visa CPS Retail 1.510 % + 10¢
Visa Rewards Traditional 1.650 % + 10¢
Visa Rewards Signature 2.300 % + 10¢
Visa Rewards Signature Preferred 2.100 % + 10¢
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Posted

The day is coming soon when vendors will be passing on the fees to the consumer, this is one of those processors who is trying to be on the ground floor of that. It's already done in Europe and will be here within a decade. The problem is, who wants to be the first companies to do that? I have a big shop and we pay over $50,000 a year in CC fees. I will be glad when that happens and I no longer pay for my customer's points and airfare!

  • Like 2
Posted

Come to think of it more and more gas stations charge an extra free for credit as does the government.

  • Like 1
Posted
  On 2/10/2018 at 10:41 PM, MINI4U said:

Come to think of it more and more gas stations charge an extra free for credit as does the government.

Expand  

 

 

I am looking forward to that day in our business. No matter how successful, we can all use another 1-2% to our bottom line (depending on how many customers pay by card). 

Posted

They responded:

Yes, what is nominal to the customer for the convenience of using their card is huge for you! A $29.00 oil change would be $29.00 if they paid cash, pay with a card, it a $1.00 is added as a price adjustment. The change in the law allows you to avoid the fees. Call me at 470-377-6375 and we can cover it in 2 minutes or less.

 

If he gave me real life numbers that is .97 to the customer.

  • Like 1
Posted

The card reader is a one time $30 fee to purchase. I bought two just to have one as a backup, since they need to be charged about once a week. You use the reader on a tablet or your phone. I purchase a tablet on amazon for $130.00. No supplies needed, no paper-it's all digital.

Posted
  On 2/21/2018 at 8:55 PM, MINI4U said:

I was reading QB also has a $20 monthly fee?

Expand  

They told me that as well but I haven't been charged the fee. Also, I'm doing a rate review with them now for a lower fee. After three months you can request a review. We're processing around 40k a month.

Posted

I've been approached by one of the local card processing vendors about a similar program. They had all sorts of misleading calculations, what I called pencil whipping, to show a good benefit to the business owner. In the end, it's a fancy, misleading way to charge more credit card fees and make the customer pay for it. I told them, and friends who were seriously considering it, just raise your prices 1.6-2% and keep paying your current fees and you're better off. They insisted I was wrong and their crazy calculations were right. They claimed they had a CPA look at it and liked the program. I told them tell me which CPA it was so I would never use that guy.

I'm not against gradually moving credit card charges to the customer, but going from 1.6 to 3% to do it is a scam.

  • 4 weeks later...

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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