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Can you legally prevent a customer from driving an unsafe car?

Joe Marconi
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HarrytheCarGeek Experienced

HarrytheCarGeek

Posted
Posted

You got lucky.

 

I agree with you, but you went out on a very perilous limb. I would just have him sign a waiver/release, and recommended to have the vehicle pick up by a tow truck.

 

Moral obligations don't do too well in court when the other side knows their rights to property, so I am very weary of getting in their way.

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mspecperformance Mentor

mspecperformance

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Posted

if we can't legally hold a customer's vehicle then the lengths I will go is to document everything that we see in writing and in pictures maybe even videos. Walk the customer through the vehicle and explain to him in our professional opinion it is unfit for the road. At the end of the day I can't help ignorance if there is just blatant disregard to the information that is coming your way.

 

Its really commendable that you went that far Joe and that's why you're an amazing person! I personally won't go that far, im in the jungle.

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Andre R Enthusiast

Andre R

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If your state has a safety inspection then the way to handle it is how we used to do it. Call local or state police, inform them that you are a licensed state inspection station and a vehicle has been presented that is unsafe and should not be on the road. They will inform the owner that they have to tow it out .

If they tell you to let it go, get their name and badge #. The other way is to just have it towed to the customers house. These were my lawyers instructions to me when I ran an inspection station in Rhode Island, now I have a shop in AZ and we have no inspection. Talked to a lawyer and the cops here and was told that if I would try to stop somebody from taking their car here I could get arrested. Crazy world!

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