mikesauto2427
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Everything posted by mikesauto2427
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Is there anything left to say but awesome.
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looking for advice
mikesauto2427 replied to skm's topic in New Repair Shop, Partnerships, Bank Loans
I would focus on location first. You know better than anyone what you do best. Focus on your strengths as far as the servicesun you will offer. If you have a good following you won't need a brand name. Just yourself and quality work to start off. -
I am csc in Wisconsin. The program is roughly like the rest. 2 year and 24000 miles warranty. Lots of discounts. Uniforms,etc. The biggest thing is do you know the actual parts counter people? I have a good working relationship with them. If I have a a good customer that has a part issue and they are way out warranty bumper covers no questions asked. My other parts stores are completely by the book. They won't comprise on warranty.
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I am csc in Wisconsin. The program is roughly like the rest. 2 year and 24000 miles warranty. Lots of discounts. Uniforms,etc. The biggest thing is do you know the actual parts counter people? I have a good working relationship with them. If I have a a good customer that has a part issue and they are way out warranty bumper covers no questions asked. My other parts stores are completely by the book. They won't comprise on warranty.
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There are 2 new car dealers near me that dropped their labor rates from 110.00 down to 89.95. we already work hard for our customers. Now we get a price matching war. I really stress customer service with my employees
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I am looking at pipe bending equipment Wondering if anyone has suggestions. I have looked at huth. I am wondering about vogue exhaust. It is a program with a bender and starting inventory. It also gives access to name brand exhaust a extremely good prices. Thanks
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Are Shop Expanding into Different Areas?
mikesauto2427 replied to Joe Marconi's topic in Repair & Maintenance Services
I was wondering if anyone has heard of vogue exhaust. It's expensive but seems interesting. Custom exhaust bender -
OE Scan tools vs. Snap On, etc.
mikesauto2427 replied to Joe Marconi's topic in Automotive Shop Tools & Equipment
A couple of months in and the strap on verus has been good Snappy bought back my verdict at full price. I got the verus free. I have the ford ids and looking to get more oe scan tools though. Ids is great -
CustomerLink, share comments?
mikesauto2427 replied to Joe Marconi's topic in Management Software, Web Sites & Internet
My customer link rep has pretty much told me to run. It was really good but they were bought out. I already noticed some little price bumps. Not to mention the dreaded automatic renewal if you don't catch it -
waste oil heater
mikesauto2427 replied to mikesauto2427's topic in Automotive Shop Tools & Equipment
I am going to have a clean burn rep come out and give me a quote. Checked out the reviews seems good. Thanks -
Bed Liners, Detailing and ?
mikesauto2427 replied to Joe Marconi's topic in Auto Body Shop Discussions
I have been trying to build accessory packages for my customers when they get new vehicles. It's a tough sell. I have sold a lot of weather tech floor mats -
This has maybe been started in another post Looking to buy a waste oil furnace. There is a lot choices. Just looking for feedback. Thanks
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Money: Not always the motivator
mikesauto2427 replied to Joe Marconi's topic in Human Resources, Employees
I have been on the hunt for a kid like this. Just looking for someone that is hungry. Everyone wants to make top dollar right away. -
How many of you are franchise owners?
mikesauto2427 replied to Joe Marconi's topic in Auto Shop Franchises
Wondering if anyone has looked at the hybrid shop. It's a franchise catering to hybrid cars and reconditioning those insanely expensive batteries -
The New Guy In The Shop - - - A guide for the new guy
mikesauto2427 replied to Gonzo's topic in AutoShopOwner Articles
Long before I started my shop I was a new guy. I put my nose to the grind stone for a while. The guys respected that. After getting hit with some snowballs it was cool. I was young and the only ones that had a problem were the general service guys. We got paid on partial commission. The stats got posted every week. I busted my butt.it was fun. -
Employee Uniforms
mikesauto2427 replied to tasr's topic in Auto Repair Shop Management Help? Start Here
I use cintas. The guy that drops uniforms is great. He throws me free rags and soap sometimes. Mainly if they screwed up. But definitely watch for the random extra charge . They also have a automatic renewal. Got to watch. Don't be afraid to haggle. -
If I have a customer that is angry with another shop. I just change the subject to what we can do to fix their problem. Move on. However I have a little chip on my shoulder. Most shops in my area are family owned. For a long time. Some shops 50 years. Just a little respect would be nice. I don't have their history. I work Saturdays to pick up some extra customers. That's frowned upon. They do 8 to 5. Monday through Friday. That's it. It's like I'm breaking some code among local shops.
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Where I am in Wisconsin I get hammered by fleet and farm. Their prices are insane. People buy tires get the mail in coupon and want me to install.
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OE Scan tools vs. Snap On, etc.
mikesauto2427 replied to Joe Marconi's topic in Automotive Shop Tools & Equipment
I have found that each manufacturer system isn't awful on price but to update each separately is ridiculous -
OE Scan tools vs. Snap On, etc.
mikesauto2427 replied to Joe Marconi's topic in Automotive Shop Tools & Equipment
So far the snap on verus pro is good. But I am not buying unless snap on buys back my awful verdict. The modis only comes with a 2 channel scope now.