Quantcast
Jump to content


UsedTireShop

Ring Ring - How many calls does your shop get?

Recommended Posts

I am trying to get a grip on the positions I need to fill at my shop. I am thinking of getting a person to answer the phone. Not to sell anything but just to answer the phone and greet the customer, give directions and take their name and number so the SA's can call them back.

I would hate to hire a person only to let them go because its not a position I really need to fill.

 

How many phone calls can 1 Service Adviser handle?

How many calls does your shop get per week?

How do you handle it when a customer wants to check in and another wants to check out and the phone will not stop ringing.? Do you take a message, Let voicemail do its job or just pull your hair out?

 

Share this post


Link to post
Share on other sites


Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.




×
×
  • Create New...