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Just what I was looking for.


John Pearson

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I was excited when I found ratchet and wrench, now that I have found this place I am over joyed. I am always looking for new friends that have been there and done it that can help me along my way.

 

I have been working on cars for 6 years for others, 4 years in the army working on helicopters and cars on the side I accidently got in over my head. So I figured the way to fix being up to my eyeballs in work was to move in to a real shop and out of my garage and hire help.

 

We learned a lot on our own, made a lot of mistakes but owned up to them and now we are working 16 hours a day to get all the cars through the 1 lift that we have.

 

We offer everything from oil changes, Tires, A/C, alignments, to aftermarket lifts, Winterizations (its an alaska thing) and standard Diag and repair. The amount of special tools we have bought has been astronomical and now we even have Ford IDS and plan on adding the a few more dealer level tools by the end of the year.

 

I hope to be an asset and learn from the pros about how to run a business fixing cars is easy.

 

 

 

My problem right now is the 1 bay, there is no where to move to, and my money people don't want me to build the building that I want to build that we would grow in to. They recommend half the size and dont want to see us grow to quickly, and I agree. So now I am stuck in between a rock and a hard place.

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Reduce Your Business Debt By Up To 80%

What kind of business do you guys do in the cold months?

A lot of power steering lines, we have a place here that cuts them apart and braises in new fittings and arctic grade rubber, but 2 weeks out all the time is normal. right now I have 16 cars on my desk to be worked on and 1 week of a full schedule.

 

being between 2 military bases one 3 miles away and the other 10 miles away but they have to drive past us to get to town and being prior military myself I think helps ALOT.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      Auto shop owners are always looking for ways to improve production levels. They focus their attention on their technicians and require certain expectations of performance in billable labor hours. While technicians must know what is expected of them, they have a limited amount of control over production levels. When all factors are considered, the only thing a well-trained technician has control over is his or her actual efficiency.
      As a review, technician efficiency is the amount of labor time it takes a technician to complete a job compared to the labor time being billed to the customer. Productivity is the time the technician is billing labor hours compared to the time the technician is physically at the shop. The reality is that a technician can be very efficient, but not productive if the technician has a lot of downtime waiting for parts, waiting too long between jobs, or poor workflow systems.
      But let’s go deeper into what affects production in the typical auto repair shop. As a business coach, one of the biggest reasons for low shop production is not charging the correct labor time. Labor for extensive jobs is often not being billed accurately. Rust, seized bolts, and wrong published labor times are just a few reasons for lost labor dollars.
      Another common problem is not understanding how to bill for jobs that require extensive diagnostic testing, and complicated procedures to arrive at the root cause for an onboard computer problem, electrical issue, or drivability issue. These jobs usually take time to analyze, using sophisticated tools, and by the shop’s top technician. Typically, these jobs are billed at a standard menu labor charge, instead of at a higher labor rate. This results in less billed labor hours than the actual labor time spent. The amount of lost labor hours here can cripple a shop’s overall profit.
      Many shop owners do a great job at calculating their labor rate but may not understand what their true effective labor is, which is their labor sales divided by the total labor hours sold. In many cases, I have seen a shop that has a shop labor rate of over $150.00 per hour, but the actual effective labor rate is around $100. Not good.
      Lastly, technician production can suffer when the service advisors are too busy or not motivated to build relationships with customers, which results in a low sales closing ratio. And let’s not forget that to be productive, a shop needs to have the right systems, the right tools and equipment, an extensive information system, and of course, great leadership.
      The bottom line is this; many factors need to be considered when looking to increase production levels. While it does start with the technician, it doesn’t end there. Consider all the factors above when looking for ways to improve your shop’s labor production.
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