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marista

labor warranty question

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What is the average length of time that shops use for labor warranties? We for the most part say it's lifetime on labor because we stand behind our work and if we did it wrong, we'll fix it. But I think that some people (!) would take advantage of that fact and that with some types or repairs or work, past a certain point in time, you couldn't prove labor issue, part issue or wear and tear, so what's an acceptable time frame for both customer and shop? 12k/12 month? Interested in hearing how everyone handles this issue.

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Edited by Chuck

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