Quantcast
Jump to content

As a New BannerBuzz.com Customer You Get 20% Off Your First Order! Use Code: FIRSTORDER for 20% Off Custom Banners, Decals, Marketing Materials, and Any Custom Print Needs! Offer Does Not End


As a New BannerBuzz.com Customer You Get 20% Off Your First Order! Use Code: FIRSTORDER for 20% Off Custom Banners, Decals, Marketing Materials, and Any Custom Print Needs! Offer Does Not End


As a New BannerBuzz.com Customer You Get 20% Off Your First Order! Use Code: FIRSTORDER for 20% Off Custom Banners, Decals, Marketing Materials, and Any Custom Print Needs! Offer Does Not End

Hello from parksindust


PARKSINDUST

Recommended Posts

Hey guys I am new to the forum. My boyfriend & I started our shop Parks Industries Motorsports & Performance in January here in Rifle, CO. Mike Parks is owner & main mechanic, has worked at Eliminator Motorsports in San Diego, 4Wheel Direct, other shops locally till we started our own shop in January of this year. We have one employee, one bay, two lifts 1500 sq ft. i posted a question in the help section hopefully you guys can help me out.

We have been super busy from word of mouth and recommendations, and the internet never ceases to amaze me... :) We do mostly oilfield trucks out here, it has really boomed in our area..getting a little slow now. A lot of diesel performance & repair, aftermarket parts & accessories. And being your own boss is the best. But I want to know how everyone keeps their head above water.... I know winter is coming up and definitely our slow time until about February. Im surprised how much we have grown in the little time we've been open and not screwing over people like other shops have around here has kept us in business thus far but I wonder how other people are fairing across the country.

 

Thanks,

Amanda

Link to comment
Share on other sites


Start LLC for $0 at IncFile


Start LLC for $0 at IncFile


Start LLC for $0 at IncFile

Amanda, I welcome you to the forum. However, I will say that I will be curious to know whether your opinion that other shops are screwing over people will be the same opinion after you have been in business a few years. I think a few shops may do that but I do not think the majority do at least where I am at.

 

 

I should say this isn't the first time I have been in this business so I know how quotes and repairs go...so the shop that is charging their customers $400 for an oil change, I say yes they are screwing them over. I get more business from one of the shops doing crap repairs and charging way over what repairs should be for a vehicle; car or truck, gas or diesel. And thanks for welcoming me to the forum...I never said all shops do, its just where I am at I know of a couple.

Link to comment
Share on other sites

Amanda, I welcome you to the forum. However, I will say that I will be curious to know whether your opinion that other shops are screwing over people will be the same opinion after you have been in business a few years. I think a few shops may do that but I do not think the majority do at least where I am at.

 

And I guess I meant how are other people holding their head above water in this business in this economy right now...

Link to comment
Share on other sites

Welcome to the site Amanda!

 

There is good and bad in every industry and every walk of life. Being a veteran in auto repair for nearly 40 years and the co founder of AutoShopOwmer, I know many, many, many more hard working techs and shop owners than I do the bad apples.

 

Now to address your question. This is tough one. I have been in business for 32 years and there are always peeks and valleys in work flow. The winter in New York (where I am located) does slow down. To offset this, we do a lot promtions, mainly to our own customers, months prior. We identify all future needs of all our customers and map out the next fews services. For example; if a customer has the oil service and tire rotation today, we look for whats needed in the near future and beyond. If the T belt is due in 6,000 miles and rear brakes are getting low, we make sure they get a remindner and a phone call. But the key is to speak to them at car delivery.

 

This is just one thing you can do that does not cost any money, just good old fashion "customer service marketing".

 

Once you build your customer base and income, you can think about other forms of advertising and marketing, but it all starts with your customer base.

 

Hope this helps and good luck to you!

Link to comment
Share on other sites

  • 2 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Start LLC for $0 at IncFile


Start LLC for $0 at IncFile


Start LLC for $0 at IncFile

×
×
  • Create New...