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Coast to Coast Car Chat!


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We'd like to invite you to our all new "Coast to Coast Car Chat" Sunday Evenings - 7 PM CST!

 

Hosted by ASO's own regular contributor Gonzo.... author, columnist, and shop owner.

 

So make sure you log in this Sunday as we roll this out, and visit the Chat Room: http://www.autoshopowner.com/chat/ or click on the link in the main menu.

 

You can also open the chat in a new window by clicking the window_open.png button below the member list on the right, in the chat room.

 

Just a note for a new feature we added...you can now see how many people are in the chatroom in the main menu like..

 

Chat-Tab-Count2.gif

 

Our chat will hold a maximum of 50 members at a time, so don't be late & enjoy!

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Please join us for our all new "Coast to Coast Car Chat" tonight (Sunday) at 7 PM CST!

 

Tonight's chat topic is: "J2788 compatible" ARE YOU?

 

So make sure you log in at 7 PM CST (8 PM EST, 6 PM MST, 5 PM PST) and visit the Chat Room or click on the link in the main menu.

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You're ALL heart Frank.... all heart....

 

I don't know about this live chat with someone named Gonzo hosting! You can't tell what that might lead to. He sure has some strange things happen to him.

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I tried to long onto the live chat tonight but could not get onto the website.

 

Some people did have issues trying to access ASO on Sunday. There was a technical issue which has been corrected. Sorry for the inconvenience.

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  • 4 years later...

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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