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We are back up and running!

Alex

By Alex
in AutoShopOwner Announcements

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Alex

Alex

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Posted

You may have been wondering what has been going on with AutoShopOwner.com this week. Nothing but messages and errors saying that the site is down. Yes, we have been down all week, since Sunday morning.

 

In a nutshell, our server where AutoShopOwner.com resides, had a fatal hardware malfunction Sunday morning. The hard drive crashed and up until now, has been mostly unrecoverable. Fortunately, we were able to revert to a backup of our site that we had. The backup however was also incomplete and from an earlier date, so we opted to wait and do our best to recover ALL the data, up to the point of failure.

 

We are confident that this has now been done to the best of our ability and have decided to open AutoShopOwner.com back up. This is pretty much the worst case scenario for a website, which is why it is so important to back up data. Even with management systems in your shops, you most likely have a backup in place and are checking it periodically. Hard drive failures are unpredictable and can happen any time. You can only protect yourself by having backups of your data.

 

We apologize for the inconvenience and hope that you missed the community while it was down.

 

AutoShopOwner Team

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  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      The Toolbox is Last to Leave, First is the Heart
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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

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