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Roddor

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I just found this website recently. I have recently started my own small specialty business of Alaska Jeep Rage. I buy, sell and customize Jeeps. I run the part time business out of one bay of my two car garage in Fairbanks Alaska. I am a full time state trooper and am looking to work the Jeep business into a full time business when I retire in five years. I aim for mostly build up modifications, fabrications, repairs for off road jeeping. I have been Jeeping off and on over the years as well as doing most of my own mechanical work. I have been doing light mechanical, welding off and on for over the years and decided to start it as a business. I hoped to start small and without borrowing money during this economic depression and be in regular practice in five years. I currently am assembling a 1982 Jeep CJ that a kid took apart and couldn't get put back together as he lost his help. If I'm not on some customer jobs and I look for Jeeps that I can repair or mildly build up and sell for profit. I'm working on a business plan but not sure how the business will steer as it's a special niche. I'm working on keeping the customers at a steady flow and not overflowing for my current part time status. I have worked in shops but have not done estimates or bid jobs. I need to get info and practice in these areas. I am interested in what shops are doing for mark up on parts. Some auto places seem to have crazy variations for list or retail price. I also need to deal with used parts as well. Really looking for some top notch advice and business interactions from folks down in the states.

 

Rod

Alaska Jeep Rage

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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