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How Much Should Shop Owners Allocate to a Training Budget


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Training is becoming more and more crucial, mainly because technology is changing at light speed. 

Do you have a training budget?  How do decide how much money should be allocated to a budget, and what areas of training?  

 

 

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1 hour ago, Transmission Repair said:

Although we had a classroom with weekly in-house training, we put away $200/wk. for the ATRA Powertrain Expo every year into a separate banking account.

Our weekly training was the employees' highlight of the week.  Here's why... We supplied lunch and during lunch we would chit-chat and discuss "The Job Of The Week" which was the past week's job that kicked our proverbial tails.  After discussing The Job Of The Week, the formal training through online or live would commence.  We did that every Tuesday and the entire event, including lunch would last about 90 minutes.  Sometimes suggestions for making the shop better would come up, shop policies would sometimes come up.  Over the years, weekly shop training and lunch became so automatic, everybody, including me, it was a given.  I don't know how any well-oiled shop could not have them.

I too became a big believer in in-house training years ago. It started out as a way to reinforce procedures and checklists, then evolved into online webinars, and inviting guest trainers. 

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  • Have you checked out Joe's Latest Blog?

    • By Joe Marconi in Joe's Blog
         7
      There are many things to consider when creating a marketing plan. Among them are establishing a budget, what forms of media should be used, and whether traditional advertising, such as TV, radio, and print, is still relevant.  And of course, how much should be allocated to social media and digital advertising?
      All the above are essentials to any marketing plan. However, the first step is ensuring that you have a healthy workplace and that your employees understand your company’s culture and the overall mission and vision. 
      We all know that happy employees create happy customers. No form of advertising can overcome a toxic workplace with unhappy employees. If your employees are not creating an amazing customer experience, your marketing plan will not work.
      Advertising and marketing may bring in customers, but the people in your company creating an amazing customer experience will be the most important component of your marketing plan.  It’s the customer experience that sells work and gives the customer a reason to return. 
      Creating an amazing employee experience, which creates an amazing customer experience, is also the most cost-effective part of your marketing plan. In fact, it cost next to nothing.
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